fix problems on IDC CAM [iphone]

—— Run into issues on IDC CAM? Get help pending when official support gets back to you!

iDC CAM

Info:

company: Shenzhen Sunchip Technology Co., Ltd.

: http://sunchip-tech.com

Chat with our AI-based iDC CAM Support

🛠️ Common iDC CAM Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iDC CAM does not connect to camera

Fix: 1. Ensure that your camera is powered on and in the correct mode for connection. Check the camera's manual for specific instructions on conn... ⇲

iDC CAM crashes on launch

Fix: 1. Force close the iDC CAM app by swiping it away in the app switcher. 2. Restart your iPhone by holding down the power button and sliding t... ⇲

Downloads issue

slow download speeds

Fix: 1. Check your Wi-Fi connection. Ensure you are connected to a strong and stable network. You can test your internet speed using a speed test... ⇲

videos fail to download

Fix: 1. Ensure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check available space. 2. Restart the i... ⇲

Network issue

iDC CAM kicks user out when connecting to WiFi

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Forget the camera's Wi-Fi ne... ⇲

iDC CAM fails to maintain connection

Fix: 1. Ensure that your camera's Wi-Fi signal is strong and stable. Move closer to the camera if necessary. 2. Check for any firmware updates fo... ⇲

iDC CAM requires constant reconnection

Fix: 1. Ensure that your camera's firmware is up to date. Check the manufacturer's website for updates. 2. Restart both the camera and the iDC CA... ⇲

Camera issue

iDC CAM does not show pictures taken

Fix: 1. Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and check if iDC CAM is allowed access. 2. Re... ⇲

iDC CAM fails to recognize camera WiFi

Fix: 1. Ensure that the camera is powered on and in the correct mode for Wi-Fi connection. 2. Go to your iPhone's Settings > Wi-Fi and check if t... ⇲

Bugs issue

iDC CAM is buggy

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store and install any available updates. 2. Clear t... ⇲

iDC CAM is completely useless

Fix: 1. Identify specific issues you are facing with the app and address them one by one using the solutions provided for each issue. 2. Ensure t... ⇲

Audio issue

audio missing from videos

Fix: 1. Check the camera settings to ensure that audio recording is enabled. Refer to the camera's manual for specific instructions. 2. Restart t... ⇲

Loading issue

iDC CAM does not load content

Fix: 1. Check your internet connection to ensure it is stable. Try switching to a different Wi-Fi network if possible. 2. Restart the iDC CAM app... ⇲

Slow issue

iDC CAM is delayed

Fix: 1. Close any background apps that may be using system resources. Double-tap the home button and swipe away apps to close them. 2. Restart yo... ⇲

Compatibility issue

iDC CAM does not function on new devices

Fix: 1. Ensure that the app is compatible with your new device by checking the App Store description. 2. Update your iPhone to the latest iOS ver... ⇲

iDC CAM does not support file transfer

Fix: 1. Check the app settings to see if there is an option to enable file transfer. 2. Ensure that you are connected to the camera's Wi-Fi netwo... ⇲