fix problems on Marvelight [iphone]

—— Run into issues on Marvelight? Get help pending when official support gets back to you!

Marvelight

Info:

company: Shenzhen Wanshun Zhilian Technology Co. LTD

: https://www.daybetter.com/

Chat with our AI-based Marvelight Support

🛠️ Common Marvelight Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connection issues with Bluetooth

Fix: Forget the Bluetooth device in your iPhone settings. Go to Settings > Bluetooth, tap the 'i' next to the device, and select 'Forget This Dev... ⇲

16% of users had this problem

Music sync feature does not work properly

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲

15% of users had this problem

Syncing issue

Music feature does not work properly

Fix: Ensure that the app has the necessary permissions to access your music library. Go to Settings > Privacy > Media & Apple Music and check if... ⇲

Compatibility issue

Limited music selection only from iTunes

Fix: Consider using a third-party music app that allows integration with the software. Check if the app supports services like Spotify or YouTube... ⇲

Marvelight does not support Apple Music

Fix: Use iTunes to create a playlist of your favorite Apple Music songs and sync it to your device for use with the app. OR Consider using a d... ⇲

No Apple Watch app available

Fix: Look for third-party apps that can control the lights from your Apple Watch. Some apps may offer similar functionality. OR Use Siri on yo... ⇲

Support issue

No clear instructions for Alexa integration

Fix: Search for online tutorials or user guides specific to integrating the app with Alexa. YouTube often has step-by-step videos that can be hel... ⇲

No FAQ or guide for music feature

Fix: Explore the app's settings or help section for any hidden guides or tips that may not be immediately visible. OR Search online forums or... ⇲

No FAQ or guide for troubleshooting

Fix: Check the app's settings or help section for any built-in troubleshooting tips or links to online resources. OR Join user forums or socia... ⇲

Settings issue

Timer settings reset frequently

Fix: Ensure that your app has permission to run in the background. Go to Settings > Privacy > Background App Refresh and enable it for the app.... ⇲

Bugs issue

Device disappears from app

Fix: Check if the device is still powered on and within range. If it disappears, try restarting both the app and the device. OR Reset the Blue... ⇲

Lights sometimes lock on a single color

Fix: Try resetting the lights by turning them off and on again. This can often resolve color locking issues. OR Check the app for any settings... ⇲

Inconsistent performance with multiple light strips

Fix: Ensure that all light strips are updated to the latest firmware version, as inconsistencies can arise from outdated software. OR Try conn... ⇲

Inconsistent performance with remote control

Fix: Replace the batteries in the remote control to ensure it has enough power for consistent performance. OR Check for any obstructions betwe... ⇲

Audio issue

Microphone mode requires constant volume adjustment

Fix: Adjust the microphone sensitivity settings within the app if available. Look for options that allow you to set a default volume level. OR... ⇲

Difficulties with audio sync

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. OR Try ad... ⇲

UI issue

Color wheel does not function correctly

Fix: Restart the app to refresh its functionality. Sometimes a simple restart can fix minor glitches. OR Check for any updates to the app that... ⇲

Network issue

Marvelight requires proximity to lights for connection

Fix: Ensure that your Bluetooth settings are optimized. Go to Settings > Bluetooth and make sure the app is allowed to connect without restrictio... ⇲

Requires proximity to lights for connection

Fix: Ensure that your phone is within the recommended range of the lights, and avoid physical obstructions that may interfere with the signal.... ⇲

Lights disconnect from app

Fix: Ensure that your phone is within the recommended range of the lights to maintain a stable connection. OR Reset the lights by turning them... ⇲

Slow issue

Slow to connect

Fix: Make sure that your phone's Bluetooth is turned on and that there are no other devices connected that might interfere with the connection.... ⇲

Slow to connect to lights

Fix: Ensure that your lights are powered on and within Bluetooth range. Move closer to the lights to improve connection speed. OR Restart the... ⇲

Crashes issue

Marvelight crashes occasionally

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload App'. Reinstall the app to c... ⇲

Customization issue