Fix FNBT & FCB errors on iphone

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Login
Login issues and account access problems

🛠️ 1. Double-check your username and password for any typos. 2. If you have forgotten your password, us... show fix »
 
Updates
Delayed availability of deposited checks

🛠️ 1. Check the bank's policy on check deposits to understand the typical processing times. 2. Ensure t... show fix »
Old app and website disabled too soon

🛠️ 1. If you are still using the old app, ensure you have transitioned to the new app as soon as possib... show fix »
Key features removed in the new app

🛠️ 1. Familiarize yourself with the new app's features and see if there are alternative ways to perform... show fix »
 
Syncing
App does not update account in real time

🛠️ 1. Ensure you have a stable internet connection. 2. Try refreshing the app by pulling down on the tr... show fix »
 
Notifications
Lack of notifications for transactions

🛠️ 1. Check your notification settings in the app. Go to Settings > Notifications and ensure that notif... show fix »
 
Account
Inability to transfer money between accounts through the app

🛠️ 1. Verify that you are using the correct account details and that both accounts are linked properly... show fix »
 
Support
Zelle support is missing

🛠️ 1. Check if Zelle is available through your bank by visiting the FNBT & FCB website or app. 2. If Ze... show fix »
Poor customer service response

🛠️ 1. Use the in-app messaging feature to reach out to customer service during their peak hours for a q... show fix »
No contingency plans for technical issues

🛠️ 1. Regularly back up your financial data and account information to avoid loss during technical issu... show fix »
 
Crashes
Frequent app crashes

🛠️ 1. Ensure that your iPhone's operating system is up to date by going to Settings > General > Softwar... show fix »
 
Payments
Overdraft fees are excessive

🛠️ 1. Review your account statements to understand the fees and identify any patterns. 2. Set up alerts... show fix »
 
Network
Inconsistent cash transfer with other apps

🛠️ 1. Verify that you are using the correct account details for transfers. 2. Check if there are any li... show fix »
 
UI
App interface updates are not user-friendly

🛠️ 1. Take time to explore the new interface and familiarize yourself with its layout. 2. Look for tuto... show fix »
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 Contact Support
Developer:
First Community Bancshares, Inc.
Email:
  https://www.1stnb.com
Website:
🌐 www.1stnb.com
Terms/Privacy:
⚔️ https://www.1stnb.com/digital-banking-privacy-disclosure
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 Private Data FNBT & FCB collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data

 Breakdown of Software Ratings
Positive experience
93.4%

Negative experience
4.5%

Neutral
2.0%

~ from our NLP analysis of 94,429 combined software ratings.