fix problems on MUBR [iphone]

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—— Run into issues on MUBR? Get help pending when official support gets back to you!

MUBR - see what friends listen
Info:
company: AEZAKMI FZ-LLC
: https://mubr.app
: mubr.app
Chat with our AI-based MUBR Support
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Audio issue

Inability to preview songs from friends

Fix: To enable song previews from friends, ensure that you and your friends have the correct privacy settings enabled. Check the app's settings f... ⇲
 
Bugs issue

Frequent errors during app usage

Fix: To address frequent errors, start by clearing the app's cache or data. Go to Settings > MUBR and look for options to clear cache. If this op... ⇲

MUBR is buggy and duplicates songs in playlists

Fix: To resolve the issue of duplicated songs in playlists, first, try to manually remove duplicates. Open the playlist, tap on 'Edit', and then... ⇲
 
UI issue

Widget requires the app to be open to function

Fix: To ensure the widget functions properly, make sure to enable background app refresh for MUBR. Go to Settings > General > Background App Refr... ⇲

Widget does not show up on lock screen

Fix: To add the widget to your lock screen, first ensure that you have added the widget to your home screen. Long press on the home screen, tap t... ⇲

User interface could be cleaner

Fix: To improve your experience with the user interface, explore the app's settings for any options to customize the layout or themes. Some apps... ⇲
 
Syncing issue

Inaccurate updates of friends' listening history

Fix: To improve the accuracy of friends' listening history, ensure that you and your friends have the latest version of the app installed. Encour... ⇲

Issues with sharing playlists

Fix: To troubleshoot sharing issues, first ensure that you are following the correct steps to share a playlist. Check the app's help section for... ⇲
 
Crashes issue

MUBR crashes or logs users out unexpectedly

Fix: If the app crashes frequently, try clearing the app's cache or data. Go to Settings > MUBR and look for options to clear cache. If this opti... ⇲
 
Slow issue

Slow widget updates

Fix: To improve widget update speed, ensure that background app refresh is enabled for MUBR. Go to Settings > General > Background App Refresh an... ⇲
 
Support issue

Poor customer service response

Fix: If you are experiencing poor customer service response, try to utilize the app's help or FAQ section for immediate answers to common issues.... ⇲
 
Battery issue

MUBR drains battery when kept open

Fix: To reduce battery drain, try closing the app when not in use. Double-tap the home button (or swipe up from the bottom on newer iPhones) to v... ⇲
 
Settings issue

Confusing subscription model

Fix: To better understand the subscription model, review the app's settings or help section for a breakdown of features available in each subscri... ⇲
 
Notifications issue

Widget notifications are excessive

Fix: To manage widget notifications, go to Settings > Notifications > MUBR and adjust the notification settings. You can choose to turn off notif... ⇲
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 what users are saying
Good experience
74.5%

Bad experience
18.5%

Neutral
7.0%

~ from our NLP analysis of 6,370 combined software ratings.

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 Private Data MUBR collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. MUBR - Monthly Subscription: $4.99 Get access to all premium features.
  2. MUBR - Monthly Subscription: $4.99 Get access to all premium features
  3. Weekly Subscription: $4.99 Get access to all premium features
  4. Monthly Subscription: $4.99 Get access to listening along with friends.
  5. MUBR - Yearly Subscription: $29.99 Get access to all premium content.
  6. MUBR - Monthly Subscription: $5.99 Get access to all premium features.
  7. MUBR Monthly Subscription: $4.99 Get access to all premium features.
  8. Weekly Subscription: $1.99 Get access to all premium features
  9. MUBR - Yearly subscription: $29.99 Get access to all premium content.
  10. MUBR - Yearly Subscription: $19.99 Get access to all premium features.