fix problems on Xooloo [iphone]

—— Run into issues on Xooloo? Get help pending when official support gets back to you!

Xooloo - Messenger for Kids

Info:

company: Xooloo SAS

: https://xooloo-messenger.com/contact/

: xooloo-messenger.com

Chat with our AI-based Xooloo Support

🛠️ Common Xooloo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Xooloo takes too long to load

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can do this by trying to load other apps... ⇲

Messages delete after a certain number

Fix: 1. Check app settings: Open Xooloo and navigate to the settings menu. Look for any options related to message storage or limits. Adjust thes... ⇲

Audio issue

Audio disconnects during calls

Fix: 1. Check microphone and speaker settings: Go to your iPhone's Settings > Privacy > Microphone and ensure Xooloo has permission to access the... ⇲

Security issue

Inability to retrieve or view password

Fix: 1. Use the 'Forgot Password' feature: On the login screen, look for a 'Forgot Password?' link. Follow the prompts to reset your password usi... ⇲

Crashes issue

Xooloo crashes during video calls

Fix: 1. Update the app: Go to the App Store, search for Xooloo, and check if there is an update available. Updating the app can fix bugs that cau... ⇲

Compatibility issue

Limited communication options with Xooloo members

Fix: 1. Explore all available features: Check the app's settings and help section to see if there are any hidden features or options for communic... ⇲

Gameplay issue

Boring when no one to talk to

Fix: 1. Join group chats or forums: Look for any community features within Xooloo that allow you to join group chats or forums where you can meet... ⇲

Account issue

Issues adding friends

Fix: 1. Check privacy settings: Ensure that your privacy settings allow you to add friends. Go to the app settings and look for options related t... ⇲

Messages issue

Some messages do not come through

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can cause messages to fail to send or recei... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.4%

Bad experience

11.4%

Neutral

6.2%

~ from our NLP analysis of 193 combined software ratings.

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propertips

Private Data Xooloo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics