fix problems on IndiGo [iphone]

​

—— Run into issues on IndiGo? Get help pending when official support gets back to you!

IndiGo: Flight Booking App
Info:
company: InterGlobe Aviation Limited
: https://www.goindigo.in
: www.goindigo.in
Chat with our AI-based IndiGo Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue
Check-in process fails

Fix: 1. Ensure Correct Details: Double-check that you are entering the correct booking reference and last...

Issues with pre-booked meals

Fix: 1. Confirm Meal Selection: Double-check your meal selection in the app under 'My Bookings' to ensure...

 
Messages issue
Error messages during booking

Fix: 1. Review Input Information: Ensure all required fields are filled out correctly, including passenge...

 
Payments issue
Payment errors

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Try usin...

Cannot check in without selecting paid seats

Fix: 1. Select Free Seats: If you do not wish to pay for a seat, look for any available free seat options...

No immediate feedback on payment status

Fix: 1. Check Payment History: After making a payment, check your payment history in the app to see if th...

 
Login issue
Inconsistent login functionality

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password through the 'Fo...

 
Syncing issue
Does not remember user itinerary

Fix: 1. Enable App Permissions: Go to Settings > IndiGo App and ensure that all necessary permissions are...

Inability to save bookings

Fix: 1. Check App Settings: Look for any settings in the IndiGo app that may allow you to save bookings o...

 
UI issue
Hidden boarding pass link

Fix: 1. Check All Tabs: Make sure to check all sections of the app, including 'My Bookings' or 'Check-in'...

Poor user interface

Fix: 1. Provide Feedback: While you cannot contact developers, you can provide feedback through the app's...

Inability to view PNR details

Fix: 1. Check My Bookings: Navigate to the 'My Bookings' section in the app to view your PNR details. Ens...

Manual entry of PNR required each time

Fix: 1. Save PNR in Notes: As a workaround, save your PNR in the Notes app for quick access when needed....

Long forms for passenger details

Fix: 1. Use Autofill: If you have saved your information in your device's settings, use the autofill feat...

 
Slow issue
Slow loading times

Fix: 1. Check Internet Speed: Ensure you have a stable and fast internet connection. You can test your sp...

 
Search issue
Inaccurate flight search results

Fix: 1. Refine Search Criteria: Make sure you are entering accurate details such as dates, destinations,...

 
Registration issue
Requires US mobile number for registration

Fix: 1. Use a Temporary Number: Consider using a temporary phone number service to register if you do not...

 
Compatibility issue
No support for international users

Fix: 1. Use the Website: If the app does not support your region, try using the IndiGo website, which may...

Limited functionality for connecting flights

Fix: 1. Check Flight Options: When booking, ensure you are selecting flights that are eligible for connec...

Apple Wallet integration not functioning

Fix: 1. Update the App: Ensure you have the latest version of the IndiGo app, as updates may fix integrat...

App not optimized for iOS

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS, as updates can improve app c...

 
Notifications issue
No notifications for gate changes

Fix: 1. Enable Notifications: Go to Settings > Notifications > IndiGo App and ensure notifications are en...

 
Glitches issue
Frequent app glitches

Fix: 1. Update the App: Ensure you are using the latest version of the IndiGo app, as updates often fix g...

 
Support issue
Poor customer service response times

Fix: 1. Use Alternative Contact Methods: If you are not getting a response via the app, try reaching out...

  Have a specific unlisted Problem? resolve your issue below:
characters left:


 what users are saying
Good experience
68.5%

Bad experience
28.2%

Neutral
3.3%

~ from our NLP analysis of 1,713 combined software ratings.

 Switch to these Alternatives:
Air India: Book Flight Tickets
MakeMyTrip Flight, Hotel, Bus
Ola: Book Cab, Auto, Bike Taxi
Etihad Airways
Goibibo: Hotel, Flight & Train
SpiceJet – Book Cheap Flights
Indian Railway Train Enquiry
Train Ticket App : RailYatri
Rapido: Bike-Taxi, Auto & Cabs
ixigo Trains: Ticket Booking

 Private Data IndiGo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics