fix problems on EBike Flow [iphone]

​

—— Run into issues on EBike Flow? Get help pending when official support gets back to you!

eBike Flow
Info:
company: Robert Bosch GmbH
: https://www.bosch-ebike.com/us/service/contact
: www.bosch-ebike.com
Chat with our AI-based eBike Flow Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue
Heart rate data not recorded

Fix: 1. Ensure that your heart rate monitor is properly paired with the eBike Flow app. Go to 'Settings' > 'Heart Rate Monitor' and check if it i... »»
Inaccurate activity tracking data

Fix: 1. Check the app's settings for activity tracking. Ensure that all relevant permissions are granted, especially for location services. 2. Ca... »»
Unknown error on power cycling

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Check for app updates in the App Store and install any available updates. 3. If t... »»
Inconsistent ride recording

Fix: 1. Ensure that location services are enabled for the eBike Flow app. Go to 'Settings' > 'Privacy' > 'Location Services' and set it to 'Alway... »»
Assist limited to 19mph instead of 20mph

Fix: 1. Check the app settings for any speed limit configurations. If there is an option to adjust the assist speed, change it to the desired lim... »»
Ghost workouts recorded in Apple Fitness

Fix: 1. Check the eBike Flow app settings to see if there is an option to disable automatic syncing with Apple Fitness. 2. If ghost workouts cont... »»
 
Customization issue
Limited wheel circumference options

Fix: 1. Open the eBike Flow app and navigate to 'Settings'. 2. Look for 'Bike Settings' or 'Wheel Circumference'. 3. If your wheel size is not li... »»
 
Battery issue
High battery drain

Fix: 1. Check for background app refresh settings. Go to 'Settings' > 'General' > 'Background App Refresh' and disable it for the eBike Flow app.... »»
Phone overheating during use

Fix: 1. Reduce the screen brightness while using the app to minimize heat generation. 2. Close other apps running in the background to reduce CPU... »»
 
UI issue
Average speed display missing

Fix: 1. Open the eBike Flow app and go to 'Settings'. 2. Look for 'Display Settings' or 'Metrics' and check if average speed is an option. 3. If... »»
UI not optimized for e-bike use

Fix: 1. Provide feedback within the app regarding UI issues, but in the meantime, customize your dashboard if the app allows it. 2. Rearrange the... »»
 
Account issue
Inability to share app login among multiple users

Fix: 1. Create separate user profiles within the app if the feature is available. This allows each user to have their own login and data. 2. If p... »»
 
Permissions issue
Location services access at all times

Fix: 1. Go to 'Settings' > 'Privacy' > 'Location Services' on your iPhone. 2. Find the eBike Flow app and set it to 'Always' to ensure it has acc... »»
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.3%

Bad experience
4.0%

Neutral
3.6%

~ from our NLP analysis of 743 combined software ratings.

 Switch to these Alternatives:
RockShox TrailHead
E-TUBE RIDE
SRAM AXS
Hyena Rider Assistant
Cannondale
Specialized
komoot - hike, bike & run
ShockWiz
Varia™
Wahoo ELEMNT Companion

 Private Data eBike Flow collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Flow+ (year): $34.99 Premium features for your smart system eBike
  2. Flow+ (year): $34.99 Premium features for your smart system eBike
  3. Flow+ (monthly): $3.99 Premium features for your smart system eBike
  4. Flow+ (monthly): $3.99 Premium features for your smart system eBike