fix problems on FEGtrack [iphone]

—— Run into issues on FEGtrack? Get help pending when official support gets back to you!

FEGtrack

Info:

company: Tomislav Jakovcevic

: https://feg.io

Chat with our AI-based FEGtrack Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App shows a blank white screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... »»

Wallet keeps randomly being removed

Fix: 1. Check for app updates: Go to the App Store, tap on your profile icon, and scroll down to see if FEGtrack has an update available. If so,... »»

Bugs issue

App state isn’t restored after initial launch

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it’s enabled for FEGtrack. This may help the... »»

UI issue

No refresh button within the wallet

Fix: 1. Pull to refresh: Try pulling down on the wallet screen to see if it triggers a refresh. Many apps use this gesture to refresh content. 2.... »»

Inconsistent display of rewards compared to desktop version

Fix: 1. Sync your account: Ensure that your account is properly synced between devices. Log out of the app and log back in to refresh your data.... »»

Unable to paste wallet address

Fix: 1. Check clipboard permissions: Go to Settings > Privacy > Clipboard and ensure that FEGtrack has permission to access the clipboard. 2. Use... »»

Features issue

Chart functionality is lacking

Fix: 1. Explore settings: Check if there are any settings within the app that allow you to customize chart views or data display. Look for option... »»

Screen issue

Black screen when opening the app

Fix: 1. Force close the app: As mentioned earlier, double-click the Home button (or swipe up) and swipe up on the FEGtrack app to close it. Reope... »»

Camera issue

QR scan is not working

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera and ensure that FEGtrack has permission to access the camera. If not, enable... »»

Support issue

Support is absent

Fix: 1. Check FAQs or help sections: Look for any built-in help or FAQ sections within the app that may provide guidance on common issues. 2. Exp... »»

Updates issue

Update causes app to not open

Fix: 1. Force close and restart: After an update, force close the app and restart your iPhone. This can sometimes resolve issues caused by update... »»