fix problems on ITouch Wearables [iphone]

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—— Run into issues on ITouch Wearables? Get help pending when official support gets back to you!

iTouch Wearables
Info:
company: AX Technologies
: https://support.itouchwearables.com
: itouchwearables.com
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Notifications issue
Notifications not displaying correctly

Fix: 1. Go to Settings > Notifications on your iPhone and ensure that notifications for the iTouch Wearables app are enabled. 2. Check the app se... ⇲
Limited notification visibility

Fix: 1. Check the settings in the iTouch Wearables app to see if there are options to customize which notifications are displayed. 2. Ensure that... ⇲
Sedentary reminders missing

Fix: 1. Go to the iTouch Wearables app settings and look for activity or reminder settings to enable sedentary reminders. 2. Ensure that the app... ⇲
 
Bugs issue
Inaccurate heart rate monitoring

Fix: 1. Ensure that the watch is worn correctly, snugly on your wrist, and that the sensors are clean. 2. Restart the watch and the iTouch Wearab... ⇲
Time resets if app not opened

Fix: 1. Ensure that the iTouch Wearables app is set to run in the background by going to Settings > iTouch Wearables and enabling Background App... ⇲
Inconsistent step count tracking

Fix: 1. Ensure that the watch is worn correctly and that the sensors are clean. 2. Restart both the watch and the iTouch Wearables app to reset t... ⇲
Data resets daily at midnight

Fix: 1. Check the app settings to see if there is an option to save data or prevent daily resets. 2. Ensure that the app is updated to the latest... ⇲
 
Network issue
Weather feature requires phone connection

Fix: 1. Ensure that location services are enabled for the iTouch Wearables app by going to Settings > Privacy > Location Services. 2. Check if th... ⇲
 
Crashes issue
iTouch Wearables crashes during use

Fix: 1. Close the app completely and restart your iPhone. 2. Check for updates for both the iTouch Wearables app and your iPhone's iOS. OR 1.... ⇲
 
Customization issue
Cannot customize watch faces

Fix: 1. Check the iTouch Wearables app for any available watch face options under settings or customization. 2. Ensure that the app is updated to... ⇲
 
Compatibility issue
iTouch Wearables fails to recognize device

Fix: 1. Ensure Bluetooth is enabled on your iPhone and that the watch is in pairing mode. 2. Restart both devices and try reconnecting through th... ⇲
Limited app functionality without phone

Fix: 1. Familiarize yourself with the features that are available offline by checking the app's documentation or help section. 2. Ensure that any... ⇲
 
Login issue
Login issues with app

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2.... ⇲
 
UI issue
Unresponsive app interface

Fix: 1. Close the app completely and restart your iPhone. 2. Check for updates for the iTouch Wearables app and your iPhone's iOS. OR 1. If th... ⇲
 
Settings issue
Water intake reminders cannot be turned off

Fix: 1. Go to the iTouch Wearables app settings and look for the water intake reminder option to disable it. 2. If there is no option, try resett... ⇲
 
Updates issue
iTouch Wearables requires frequent updates

Fix: 1. Enable automatic updates for apps by going to Settings > App Store and toggling on 'App Updates'. 2. Regularly check for updates manually... ⇲
 
Support issue
Poor customer support response

Fix: 1. Check the app for any FAQ or help sections that may provide answers to common issues. 2. Look for community forums or user groups where y... ⇲
 
Data issue
Inability to access historical data

Fix: 1. Check the app settings to see if there is an option to view or export historical data. 2. Ensure that the app is updated to the latest ve... ⇲
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 what users are saying
Good experience
91.0%

Neutral
5.2%

Bad experience
3.8%

~ from our NLP analysis of 36,141 combined software ratings.

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 Private Data iTouch Wearables collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics