fix problems on PB Legacy [iphone]

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—— Run into issues on PB Legacy? Get help pending when official support gets back to you!

PB Legacy
Info:
company: PebbleBee LLC
: http://www.pebblebee.com/support
: www.pebblebee.com
Chat with our AI-based PB Legacy Support
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Crashes issue

PB Legacy crashes or freezes

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhone to clear any t... ⇲
 
Slow issue

Slow app performance

Fix: 1. Close any background apps by swiping up from the bottom of the screen and swiping them off. 2. Restart your iPhone to clear memory and im... ⇲
 
Updates issue

Difficulty in updating firmware

Fix: 1. Ensure your iPhone is connected to a stable Wi-Fi network. 2. Open the app and navigate to the firmware update section, following the on-... ⇲
 
Customization issue

Limited app features

Fix: 1. Check if there are any in-app purchases or subscription options that unlock additional features. 2. Review the app's settings to ensure a... ⇲
 
Network issue

Frequent disconnections

Fix: 1. Ensure that your Bluetooth device is within the recommended range and not obstructed. 2. Restart both your iPhone and the Bluetooth devic... ⇲

Unreliable tracking range

Fix: 1. Ensure that the Bluetooth device is fully charged and within the recommended range. 2. Avoid physical obstructions between your iPhone an... ⇲
 
Audio issue

Inconsistent ringing functionality

Fix: 1. Check the app's notification settings to ensure that notifications are enabled. 2. Ensure your iPhone's Do Not Disturb mode is turned off... ⇲
 
Support issue

Poor customer support

Fix: 1. Look for user forums or community support groups where you can ask questions and share experiences with other users. 2. Check the app's F... ⇲

Complicated manual instructions

Fix: 1. Look for video tutorials on platforms like YouTube that demonstrate how to use the app. 2. Break down the manual into smaller sections an... ⇲
 
Notifications issue

Excessive Bluetooth reminders

Fix: 1. Check the app's settings to see if there is an option to reduce or disable reminders. 2. Go to Settings > Notifications and adjust the no... ⇲
 
Account issue

Password reset issues

Fix: 1. Ensure you are using the correct email address associated with your account when requesting a password reset. 2. Check your spam or junk... ⇲
 
Security issue

PB Legacy requires frequent verification

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix verification issues. 2. Check your internet connection to ensur... ⇲
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 what users are saying
Good experience
88.7%

Bad experience
8.0%

Neutral
3.3%

~ from our NLP analysis of 1,397 combined software ratings.

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 Private Data PB Legacy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location