fix problems on MiniMed [iphone]

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MiniMed™ Mobile US
Info:
company: Medtronic, Inc.
: https://www.medtronicdiabetes.com/customer-support
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Network issue
Frequent connection loss with pump

Fix: 1. Ensure that your pump is within the recommended range for Bluetooth connectivity (usually within 20 feet). 2. Check for any obstructions... ⇲
 
Updates issue
Watch complication does not update in background

Fix: 1. Ensure that the MiniMed™ Mobile app has permission to run in the background. Go to Settings > MiniMed™ Mobile and toggle on 'Background A... ⇲
Delayed updates after iOS updates

Fix: 1. After an iOS update, restart your iPhone to refresh all apps and settings. 2. Check for updates for the MiniMed™ Mobile app in the App St... ⇲
MiniMed performance degrades after updates

Fix: 1. Clear the app cache by uninstalling and reinstalling the MiniMed™ Mobile app. This can help improve performance. 2. Restart your iPhone t... ⇲
 
Notifications issue
Cannot silence alerts from phone or watch

Fix: 1. Go to the MiniMed™ Mobile app settings and look for notification settings. Adjust the alert settings to your preference. 2. On your iPhon... ⇲
 
UI issue
No bolus option from phone or watch

Fix: 1. Ensure that you have the latest version of the MiniMed™ Mobile app installed. Check for updates in the App Store. 2. Restart the app and... ⇲
Inability to view blood glucose readings without opening app

Fix: 1. Check if the app has a notification setting that allows for glucose readings to be sent as notifications. Go to Settings > Notifications... ⇲
 
Bugs issue
Communication bugs with app

Fix: 1. Clear the app cache by uninstalling and reinstalling the MiniMed™ Mobile app. This can resolve many communication issues. 2. Ensure that... ⇲
 
Features issue
Lack of insights or trends in app

Fix: 1. Check if the app has a feature to enable insights or trends. Go to the app settings and look for any options related to data insights. 2.... ⇲
 
Crashes issue
MiniMed crashes or fails to open

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the MiniMed™ Mobile app... ⇲
 
Login issue
Requires constant login

Fix: 1. Check if there is an option in the app settings to stay logged in or remember your credentials. 2. Ensure that your iPhone is not set to... ⇲
 
Battery issue
High battery usage

Fix: 1. Check the app's battery usage by going to Settings > Battery and see how much battery the MiniMed™ Mobile app is consuming. 2. Limit back... ⇲
 
Customization issue
No widget support for iPhone

Fix: 1. Check if there are any updates available for the MiniMed™ Mobile app that may include widget support. 2. Consider using third-party apps... ⇲
 
Compatibility issue
Limited watch face compatibility

Fix: 1. Check the Apple Watch app on your iPhone for available watch faces that support the MiniMed™ Mobile app. 2. Explore third-party watch fac... ⇲
No real-time data on watch without interaction

Fix: 1. Ensure that the MiniMed™ Mobile app is allowed to run in the background. Go to Settings > MiniMed™ Mobile and toggle on 'Background App R... ⇲
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 what users are saying
Good experience
47.0%

Bad experience
38.1%

Neutral
14.9%

~ from our NLP analysis of 168 combined software ratings.

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 Private Data MiniMed collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers