fix problems on Amazon Freevee [iphone]

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—— Run into issues on Amazon Freevee? Get help pending when official support gets back to you!

Amazon Freevee: Movies/Live TV
Info:
company: AMZN Mobile LLC
: https://www.amazon.com/gp/help/contact-us/digital-video.html
: www.amazon.com
Chat with our AI-based Amazon Freevee Support
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Ads issue

Too many repetitive ads

Fix: 1. Try to watch content during off-peak hours when ad placements may be less frequent. 2. Consider using the app on a different device to se... ⇲

Ads interrupt viewing experience

Fix: 1. Try to watch content during off-peak hours when ad placements may be less frequent. 2. If available, check if there are any subscription... ⇲

Commercials are too frequent

Fix: 1. Try to watch content during off-peak hours when ad placements may be less frequent. 2. If available, check if there are any subscription... ⇲

Difficulty rewinding without rewatching ads

Fix: 1. Use the scrubber bar to rewind to a specific point instead of using the rewind button, which may trigger ads. 2. If available, check if t... ⇲

Ads are not varied enough

Fix: 1. Try to watch content during off-peak hours when ad placements may be less frequent. 2. If available, check if there are any subscription... ⇲
 
Customization issue

Inability to remove items from 'continue watching'

Fix: 1. Navigate to the 'Continue Watching' section, select the show you want to remove, and look for an option to 'Remove from List' or 'Delete'... ⇲

No option to favorite channels

Fix: 1. Check the app settings to see if there is a 'Favorites' or 'My Channels' option that you may have missed. 2. If this feature is not avail... ⇲

No sorting or filtering options for live content

Fix: 1. Explore the app's menus to see if there are any hidden sorting or filtering options. 2. Use the search function to find specific live con... ⇲

Next episode auto-plays without user consent

Fix: 1. Check the app settings for an option to disable auto-play for the next episode. 2. If this option is not available, try to pause the epis... ⇲

Inability to clear watch history easily

Fix: 1. Navigate to the app settings and look for an option to clear watch history. 2. If this option is not available, consider watching a diffe... ⇲
 
UI issue

No picture-in-picture feature

Fix: 1. Check if your iPhone supports Picture-in-Picture (PiP) by going to Settings > General > Picture in Picture. Ensure it is enabled. 2. If t... ⇲

Clunky video interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. Sometimes, a little practice can make navigation smoother.... ⇲
 
Loading issue

Slow video loading

Fix: 1. Check your internet connection speed. Go to Settings > Wi-Fi and ensure you are connected to a strong network. 2. Restart your router if... ⇲

Errors loading specific episodes

Fix: 1. Check your internet connection to ensure it is stable. 2. Try restarting the app and navigating back to the episode to see if it loads co... ⇲
 
Content issue

Inconsistent content availability

Fix: 1. Regularly check the app for updates on available content, as licensing agreements can change frequently. 2. Use the search function to fi... ⇲
 
Crashes issue

Amazon Freevee crashes after updates

Fix: 1. After an update, restart your iPhone to ensure all changes are applied correctly. 2. If the app continues to crash, try uninstalling and... ⇲
 
Bugs issue

Rewatching series is complicated

Fix: 1. Use the search function to find the series you want to rewatch instead of navigating through the app. 2. Bookmark or note down the series... ⇲

Amazon Freevee does not remember playback position

Fix: 1. Ensure that you are logged into your account, as playback positions are often saved to user profiles. 2. If the app continues to forget y... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
5.8%

Neutral
2.5%

~ from our NLP analysis of 9,652 combined software ratings.

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 Private Data Amazon Freevee collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics