fix problems on Nationwide SmartRide [iphone]

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Nationwide SmartRide®
Info:
company: Nationwide Mutual Insurance
: https://www.nationwide.com/personal/contact/online-form
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Bugs issue
Phone distraction detection is inaccurate

Fix: Limit phone usage while driving. Ensure that notifications are turned off or set to 'Do Not Disturb' mode to minimize distractions, which ma... »»
App fails to recognize when parked

Fix: Ensure that your phone's GPS is enabled and functioning properly. Go to Settings > Privacy > Location Services and make sure that location s... »»
App may penalize for normal driving behavior

Fix: Review your driving habits and try to identify any behaviors that may be triggering penalties. Focus on smooth acceleration and braking to i... »»
Inability to track multiple drivers accurately

Fix: If you are sharing the app with multiple drivers, ensure that each driver has their own account to track their individual driving behavior a... »»
App does not account for external factors affecting driving

Fix: Be aware of external factors such as weather and traffic conditions that may affect your driving. Adjust your driving style accordingly to m... »»
Requires constant monitoring to ensure accuracy

Fix: Set reminders to check the app periodically during your trips to ensure it is functioning correctly and recording accurately. OR Consider... »»
 
Customization issue
Requires manual adjustment for non-driving modes

Fix: Create a habit of manually switching to non-driving mode whenever you are not driving. This can be done easily from the app's main interface... »»
 
UI issue
Inability to edit driving history easily

Fix: Check if there is an option within the app to view and edit your driving history. This may be found in the settings or history section of th... »»
App does not provide context for driving events

Fix: Keep a personal log of your trips and driving conditions to provide context for any events that the app records. This can help you understan... »»
Difficulty in using navigation while app is active

Fix: Try using a split-screen feature if your phone supports it, allowing you to run both the SmartRide app and your navigation app simultaneousl... »»
 
Notifications issue
Frequent prompts to enable Wi-Fi

Fix: Check the app settings to see if there is an option to disable Wi-Fi prompts. This may help reduce the frequency of notifications. OR If... »»
 
Battery issue
Power management issues

Fix: Adjust your phone's power settings to optimize battery usage. Go to Settings > Battery and enable Low Power Mode to extend battery life whil... »»
 
Login issue
Login issues after updates

Fix: If you experience login issues, try logging out of the app and then logging back in. This can refresh your session and resolve minor glitche... »»
 
Compatibility issue
Lack of compatibility with CarPlay

Fix: Check if there are any updates available for the SmartRide app that may include CarPlay compatibility. Update the app if necessary. OR As... »»
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 what users are saying
Good experience
92.1%

Bad experience
4.6%

Neutral
3.4%

~ from our NLP analysis of 1,360 combined software ratings.

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 Private Data Nationwide SmartRide collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data