fix problems on COMMAND PRO [iphone]

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—— Run into issues on COMMAND PRO? Get help pending when official support gets back to you!

COMMAND PRO
Info:
company: Stealth Cam, LLC
: http://www.stealthcam.com/
: www.stealthcam.com
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Network issue

Inconsistent connectivity

Fix: Restart your device and the app to refresh the connection. This can often resolve temporary connectivity issues. OR Check your network se... ⇲
 
Messages issue

Delayed photo delivery

Fix: Check your internet connection and ensure it is stable. If you are on a slow connection, consider waiting until you are on a faster network... ⇲
 
Downloads issue

No HD downloads

Fix: Check the app settings to see if there is an option to enable HD downloads. If not, consider reaching out to the community forums for tips o... ⇲
 
Settings issue

Vague description of settings

Fix: Explore each setting one by one to understand their functions. Take notes on what each setting does as you discover them. OR Look for onl... ⇲
 
Features issue

On-demand feature inaccessible

Fix: Ensure that your app is updated to the latest version, as updates may fix bugs related to the on-demand feature. OR Try reinstalling the... ⇲
 
Support issue

Customer service unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to your questions without needing to contact customer service. OR Lo... ⇲
 
Battery issue

Battery life indicator unclear

Fix: Monitor your battery usage by going to Settings > Battery. This will show you how much battery the COMMAND PRO app is using and help you man... ⇲
 
Syncing issue

Photos sometimes out of order

Fix: Try sorting the photos manually within the app if that option is available. Look for sorting options in the settings or photo view. OR Ex... ⇲
 
UI issue

No option to switch between photo and video

Fix: Check the app settings to see if there is a toggle or option to switch between media types. If not, consider using the app's help section fo... ⇲
 
Freezing issue

COMMAND PRO freezes during use

Fix: Close the app completely and restart it. If the problem persists, try restarting your iPhone to clear any temporary glitches. OR Check fo... ⇲
 
Account issue

Limited account management options

Fix: Explore the app thoroughly to find any hidden account management features. Sometimes options are not immediately visible. OR Consider usi... ⇲
 
Payments issue

Subscription cancellation issues

Fix: Go to your iPhone settings, select your Apple ID, and navigate to Subscriptions. From there, you can manage your subscriptions directly. O... ⇲
 
Permissions issue

Inability to access certain photos

Fix: Check your internet connection to ensure it is stable, as poor connectivity can prevent access to photos stored online. OR Try logging ou... ⇲
 
Updates issue

Frequent app updates causing issues

Fix: Turn off automatic updates in your App Store settings to prevent the app from updating without your consent. You can then choose to update m... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
4.7%

Neutral
3.6%

~ from our NLP analysis of 38,216 combined software ratings.

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 Private Data COMMAND PRO collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data