fix problems on Frameo [iphone]

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—— Run into issues on Frameo? Get help pending when official support gets back to you!

Frameo
Info:
company: Frameo A/S
: https://support.frameo.com
: frameo.com
Chat with our AI-based Frameo Support
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Uploads issue
Limited to 10 photos at a time

Fix: 1. Plan your uploads by selecting the most important photos first. 2. Create a photo album on your phone with the top 10 photos you want to... »»
Cannot remove photos after sharing

Fix: 1. Keep a backup of the photos on your phone or in a cloud service so you can easily resend them if needed. 2. Use a different app for shar... »»
Cannot resize photos before sending

Fix: 1. Use a photo editing app to resize your images before uploading them to Frameo. 2. Consider using the built-in editing tools in the Photo... »»
No way to track sent photos

Fix: 1. Keep a manual log of the photos you send, noting the date and time. 2. Use a separate app or note-taking tool to track your sent photos.... »»
 
Camera issue
Difficult to navigate camera roll

Fix: 1. Organize your camera roll by creating albums for easier access to specific photos. 2. Use the search function in the Photos app to quick... »»
No option to view photos on phone

Fix: 1. Use the Photos app on your iPhone to view your images. 2. Consider using a different app that allows you to view photos directly on your... »»
 
UI issue
Inconsistent photo centering tools

Fix: 1. Manually adjust the photos before uploading them to Frameo using the built-in editing tools in the Photos app. 2. Use third-party photo... »»
App lacks user-friendly interface

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. 2. Look for online tutorials or guides that can help you n... »»
Difficult to manage multiple frames

Fix: 1. Create a dedicated system for managing each frame, such as labeling them or keeping a log of which photos are sent to which frame. 2. Us... »»
 
Privacy issue
No ability to delete photos remotely

Fix: 1. Keep a local copy of the photos you send so you can manage them on your device. 2. Use a different app that allows remote management of... »»
 
Compatibility issue
App does not support Bluetooth

Fix: 1. Use Wi-Fi or cellular data for transferring photos instead of Bluetooth. 2. Consider using other apps that support Bluetooth for photo s... »»
 
Network issue
Frames often show as offline

Fix: 1. Ensure that the frame is connected to a stable Wi-Fi network. Check the Wi-Fi settings on the frame. 2. Restart the frame and the app to... »»
 
Syncing issue
No sync button for photo uploads

Fix: 1. Manually refresh the app by closing and reopening it after uploading photos. 2. Check the app settings to see if there are any options f... »»
 
Notifications issue
Sound notifications are too loud

Fix: 1. Adjust the notification settings in the app by going to Settings > Notifications and lowering the volume. 2. Mute the app notifications... »»
 
Bugs issue
App does not refresh after sending a photo

Fix: 1. Manually refresh the app by closing and reopening it after sending photos. 2. Check for any updates to the app that may address this iss... »»
 
Payments issue
Requires subscription for full features

Fix: 1. Evaluate which features you truly need and consider using the free version for basic functionality. 2. Look for promotions or discounts... »»
 
Support issue
Limited support for older users

Fix: 1. Create simple guides or cheat sheets for older users to help them navigate the app. 2. Offer to assist them in setting up and using the... »»
 
Updates issue
App does not provide update details

Fix: 1. Check the app store for update notes or version history to see what changes have been made. 2. Follow Frameo on social media or their we... »»
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 what users are saying
Good experience
98.1%

Neutral
1.1%

Bad experience
0.8%

~ from our NLP analysis of 152,993 combined software ratings.

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 Private Data Frameo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Frameo+: $16.99 Frameo+ yearly description
  2. Frameo+: $1.99 Frameo+ monthly subscription