fix problems on WPS Office [iphone]

—— Run into issues on WPS Office? Get help pending when official support gets back to you!

WPS Office: PDF, Docs, Sheets

Info:

company: KINGSOFT OFFICE SOFTWARE CORPORATION LIMITED

: http://help.wps.com

: www.wps.com

Chat with our AI-based WPS Office Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

slow to load

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage > WPS Office. Tap on 'Offload App' to clear the cache without... »»

crashes frequently

Fix: 1. Update the app: Open the App Store, tap on your profile icon, scroll down to see if WPS Office has an update available. If so, tap 'Updat... »»

Search issue

unstable search function

Fix: 1. Re-index the documents: Try closing the app completely and reopening it. This can sometimes refresh the search index. OR 2. Use specif... »»

Support issue

poor customer support

Fix: OR »»

Storage issue

cloud storage issues

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If not, switch to a different network or reset you... »»

Syncing issue

file transfer confusion

Fix: 1. Use the built-in sharing options: When transferring files, use the 'Share' feature within the app to send files directly to other apps or... »»

missing documents after transfer

Fix: 1. Check the transfer method: Ensure you are using the correct method to transfer files, such as AirDrop or email, and verify that the files... »»

Bugs issue

ballooning word counts

Fix: 1. Check for hidden formatting: Go to the document settings and enable 'Show Formatting Marks' to identify any hidden elements that may be c... »»

Backup issue

loss of unsaved work

Fix: 1. Enable auto-save: Check the app settings to see if there is an option to enable auto-save for documents, which can help prevent loss of w... »»

Compatibility issue

formatting issues with PDF to Excel

Fix: 1. Use a dedicated PDF converter: Instead of converting directly in WPS Office, use a dedicated PDF to Excel converter app or online service... »»

inconsistent performance on iPad

Fix: 1. Close background apps: Double-click the home button and swipe up on apps to close them. This can free up resources for WPS Office. OR... »»

UI issue

problems with page numbering

Fix: 1. Check page settings: Go to the document settings and ensure that page numbering is enabled and set correctly in the header or footer opti... »»

Customization issue

difficulties with font usage

Fix: 1. Install additional fonts: If certain fonts are not displaying correctly, consider downloading and installing additional font packs compat... »»