fix problems on My Triumph [iphone]

—— Run into issues on My Triumph? Get help pending when official support gets back to you!

My Triumph

Info:

company: Triumph Motorcycles Ltd

: https://www.triumphmotorcycles.co.uk/motorcycles/my-triumph-connectivity-system

: www.triumphmotorcycles.co.uk

Chat with our AI-based My Triumph Support

🛠️ Common My Triumph Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My Triumph frequently fails to connect to the bike

Fix: 1. Ensure that both the bike and the iPhone have Bluetooth enabled. Go to Settings > Bluetooth on your iPhone and make sure Bluetooth is tur... ⇲

Navigation directions are often incorrect

Fix: 1. Check if the app has the latest map data. Go to the app settings and look for an option to update maps. 2. Ensure that location services... ⇲

Syncing issue

My Triumph does not save routes or favorites

Fix: 1. Check the app settings to ensure that the option to save routes or favorites is enabled. 2. After creating a route, make sure to tap 'Sav... ⇲

My Triumph fails to update or sync properly with the bike

Fix: 1. Ensure that both the app and the bike have the latest firmware updates. 2. Restart both devices to refresh the connection and try syncing... ⇲

Bluetooth issue

Bluetooth pairing is complicated and unreliable

Fix: 1. Make sure both devices are in pairing mode. Refer to the bike's manual for specific instructions on how to enable pairing mode. 2. Clear... ⇲

My Triumph does not function without Bluetooth connection

Fix: 1. If possible, use the app in offline mode for route planning before connecting to the bike. 2. Consider using a different navigation app t... ⇲

Battery issue

My Triumph drains phone battery excessively

Fix: 1. Check for background app refresh settings. Go to Settings > General > Background App Refresh and disable it for My Triumph. 2. Reduce the... ⇲

Navigation issue

Turn-by-turn directions lack sufficient notice

Fix: 1. Check the app settings for navigation alerts and ensure they are set to provide sufficient notice. 2. If available, adjust the notificati... ⇲

Navigation does not recalculate routes effectively

Fix: 1. Ensure that the app is set to automatically recalculate routes in the settings. 2. If recalculation fails, manually select a new route fr... ⇲

My Triumph lacks map view during navigation

Fix: 1. Check the app settings to ensure that the map view is enabled during navigation. 2. Restart the app to see if the map view reappears. O... ⇲

Inaccurate road names and exit instructions

Fix: 1. Ensure that the app is using the latest map data. Check for updates in the app settings. 2. If inaccuracies persist, report them through... ⇲

UI issue

My Triumph does not display next turn information

Fix: 1. Ensure that the app is in navigation mode and that you have started a route. 2. Check the app settings to see if there is an option to di... ⇲

Inconsistent ETA display

Fix: 1. Ensure that the app has access to real-time traffic data. Check the app settings for traffic options and enable them if necessary. 2. Res... ⇲

Poor user interface for selecting waypoints

Fix: 1. Familiarize yourself with the app's interface by exploring all options and settings related to waypoints. 2. If the interface is cumberso... ⇲

Freezing issue

My Triumph freezes or crashes during use

Fix: 1. Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update. 2. Clear the app's cache if the opt... ⇲

Customization issue

Limited route planning options

Fix: 1. Explore the app's settings to see if there are additional route planning features that can be enabled. 2. Use alternative route planning... ⇲

My Triumph does not allow for easy access to frequently visited locations

Fix: 1. Check if the app has a favorites or frequently visited section and ensure you are saving locations there. 2. Manually create a list of fr... ⇲

Compatibility issue

My Triumph does not support newer phone models

Fix: 1. Check for any available updates for the app that may include support for newer models. 2. If the app is not compatible, consider using an... ⇲

Notifications issue

My Triumph does not show call or text alerts

Fix: 1. Check the app settings to ensure that notifications for calls and texts are enabled. 2. Ensure that your iPhone's notification settings a... ⇲

Audio issue

Volume control issues with certain phone models

Fix: 1. Check the volume settings on your iPhone and ensure that the media volume is turned up. 2. Look for any in-app volume settings and adjust... ⇲