fix problems on Alight Motion [iphone]

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—— Run into issues on Alight Motion? Get help pending when official support gets back to you!

Alight Motion
Info:
company: Bending Spoons Apps ApS
: https://support.alightcreative.com
: alightcreative.com
Chat with our AI-based Alight Motion Support
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Freezing issue
app freezes while exporting

Fix: 1. Ensure that you have a stable internet connection if your project requires online resources. 2. Try exporting your project in a lower re... »»
 
Payments issue
limited access to features without subscription

Fix: 1. Explore the free features available in the app and focus on utilizing those for your projects. 2. Consider a trial subscription if avail... »»
high subscription costs

Fix: 1. Look for promotional offers or discounts that may be available for the subscription. 2. Consider using the free version of the app and m... »»
inability to restore subscription

Fix: 1. Check your App Store purchase history to confirm the subscription status. Go to Settings > [your name] > Subscriptions. 2. If you have a... »»
 
Ads issue
ads interrupt workflow

Fix: 1. If available, consider upgrading to a subscription to remove ads. 2. Try using the app in airplane mode to prevent ads from loading, but... »»
 
Audio issue
audio goes silent

Fix: 1. Check the audio settings within the app to ensure that audio is not muted. 2. Restart the app to see if the audio issue resolves itself.... »»
 
Video issue
imported videos do not show up

Fix: 1. Ensure that the videos are in a compatible format supported by Alight Motion. Check the app's documentation for supported formats. 2. Re... »»
 
UI issue
cursor issues

Fix: 1. Restart the app to reset any temporary glitches affecting the cursor. 2. Check for any updates to the app that may address cursor issues... »»
 
Backup issue
missing projects after app deletion

Fix: 1. Before deleting the app, ensure that you back up your projects using the export feature. 2. If you have a subscription, check if your pr... »»
 
Compatibility issue
inconsistent performance on different devices

Fix: 1. Ensure that all devices are running the latest version of iOS and the app. 2. Check the device specifications to ensure they meet the ap... »»
no time remapping on iOS

Fix: 1. Use alternative methods to achieve similar effects, such as adjusting speed settings for clips. 2. Explore other video editing apps that... »»
 
Customization issue
masking tool is lacking

Fix: 1. Experiment with the existing masking tools to see if you can achieve your desired effect through creative workarounds. 2. Look for tutor... »»
puppet tool is missing

Fix: 1. Use alternative animation techniques available in the app to achieve similar results. 2. Check for updates regularly, as new features ma... »»
3D features are underdeveloped

Fix: 1. Focus on 2D features that are more robust and can still create engaging content. 2. Look for tutorials that maximize the use of existing... »»
 
Crashes issue
exporting with alpha transparency causes crashes

Fix: 1. Try exporting without alpha transparency to see if the issue persists. 2. Reduce the complexity of the project before exporting. OR 3... »»
 
Battery issue
app overheats device

Fix: 1. Take breaks during long editing sessions to allow your device to cool down. 2. Avoid using the app while charging your device. OR 3.... »»
app becomes unusable below 25% battery

Fix: 1. Keep your device charged above 25% while using the app. 2. Enable Low Power Mode in Settings > Battery to extend battery life. OR 3.... »»
 
Bugs issue
frequent glitches and bugs

Fix: 1. Regularly update the app to the latest version to benefit from bug fixes. 2. Clear the app cache by deleting and reinstalling it. OR... »»
 
Storage issue
limited project storage capacity

Fix: 1. Regularly export and delete completed projects to free up space. 2. Use cloud storage solutions to back up projects and free up local st... »»
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 what users are saying
Good experience
83.6%

Bad experience
10.7%

Neutral
5.7%

~ from our NLP analysis of 44,135 combined software ratings.

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 Private Data Alight Motion collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Subscription: $6.99 All Features, No Watermark, Cloud Sharing!
  2. Weekly Subscription: $4.99 All Features, No Watermark, Cloud Sharing!
  3. Weekly Subscription: $4.99 All Features, No Watermark, Cloud Sharing!
  4. Weekly Subscription: $4.99 All Features, No Watermark, Cloud Sharing!
  5. Weekly Subscription: $4.99 All Features, No Watermark, Cloud Sharing!
  6. Weekly Cloud Subscription: $7.99 All features, no watermark, cloud backup!
  7. Weekly Subscription: $4.99 All Features, No Watermark, Cloud Sharing!
  8. Weekly Subscription: $0.99 All Features, No Watermark, Cloud Sharing!
  9. Weekly Subscription: $0.99 All Features, No Watermark, Cloud Sharing!
  10. Weekly Cloud Subscription: $7.99 All features, no watermark, cloud backup!