fix problems on Smart Wristband 3 [iphone]

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—— Run into issues on Smart Wristband 3? Get help pending when official support gets back to you!

Smart Wristband 3
Info:
company: 永坚 郑
: http://www.kkasong.com
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UI issue
Spelling errors in the app

Fix: 1. Take note of the spelling errors and document them. 2. Check if there is an option in the app settings to report issues or provide feedba... ⇲
 
Login issue
Login issues

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' option to reset it. 2.... ⇲
 
Loading issue
Weather data not loading

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the app is set to 'Whil... ⇲
 
Slow issue
Smart Wristband 3 is laggy

Fix: 1. Close any other apps running in the background to free up memory. Double-click the home button and swipe up on apps to close them. 2. Res... ⇲
 
Bugs issue
Inaccurate step count

Fix: 1. Ensure the wristband is worn correctly and is not too loose. 2. Check if there are any calibration options in the app settings for step t... ⇲
Sleep tracking not functioning

Fix: 1. Ensure that sleep tracking is enabled in the app settings. 2. Wear the wristband while sleeping to ensure it can track your sleep accurat... ⇲
Smart Wristband 3 does not correct location for weather

Fix: 1. Manually enter your location in the app settings to ensure accurate weather data. 2. Check if location services are enabled for the app b... ⇲
 
Customization issue
Unable to customize watch face

Fix: 1. Open the app and navigate to the watch face customization section. Ensure you are following the correct steps to change the watch face. 2... ⇲
No option for weekly reports

Fix: 1. Check the app settings to see if there is an option to enable weekly reports. 2. If no option exists, consider tracking your data manuall... ⇲
 
Crashes issue
Smart Wristband 3 crashes frequently

Fix: 1. Ensure your iPhone's iOS is up to date by going to Settings > General > Software Update. 2. Clear the app cache by going to Settings > Ge... ⇲
 
Network issue
Cannot connect to watch

Fix: 1. Ensure Bluetooth is enabled on your iPhone and that the wristband is charged. 2. Restart both the iPhone and the wristband. 3. Go to the... ⇲
 
Search issue
Cannot find additional bands

Fix: 1. Check the app or the manufacturer's website for any available options to purchase additional bands. 2. Search online marketplaces or loca... ⇲
 
Installation issue
Smart Wristband 3 requires reinstallation for time change

Fix: 1. Check if there is a setting in the app to manually adjust the time or sync it with your phone's time settings. 2. Ensure that your iPhone... ⇲
 
Compatibility issue
Smart Wristband 3 won't download on certain devices

Fix: 1. Check the device compatibility requirements for the app in the App Store. Ensure your device meets the minimum requirements. 2. Clear sto... ⇲
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 what users are saying
Good experience
51.1%

Bad experience
34.0%

Neutral
14.9%

~ from our NLP analysis of 94 combined software ratings.

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 Private Data Smart Wristband 3 collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics