fix problems on Bryton Active [iphone]

—— Run into issues on Bryton Active? Get help pending when official support gets back to you!

Bryton Active

Info:

company: Bryton Inc.

: https://www.brytonsport.com/#/support?tag=Contact

: www.brytonsport.com

Chat with our AI-based Bryton Active Support

🛠️ Common Bryton Active Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bryton Active frequently crashes

Fix: 1. Update the App: Ensure that you have the latest version of Bryton Active installed. Go to the App Store, search for Bryton Active, and ta... ⇲

Bluetooth connection issues

Fix: 1. Toggle Bluetooth: Go to Settings > Bluetooth and turn it off, wait a few seconds, and turn it back on. This can refresh the connection.... ⇲

Network issue

Device connection drops

Fix: 1. Ensure Proximity: Make sure your Bryton device is within a reasonable distance from your iPhone. 2. Check Battery Levels: Low battery on... ⇲

Network errors during sync

Fix: 1. Check Network Connection: Ensure you are connected to a stable Wi-Fi or cellular network. 2. Restart Your Router: If using Wi-Fi, restar... ⇲

Syncing issue

Syncing problems with rides

Fix: 1. Check Internet Connection: Ensure your iPhone is connected to a stable Wi-Fi or cellular network. 2. Restart the App: Close the app comp... ⇲

Inconsistent ride history records

Fix: 1. Sync Regularly: Make sure to sync your rides regularly to avoid losing data. 2. Check App Settings: Look for settings related to ride hi... ⇲

Registration issue

No confirmation email for account registration

Fix: 1. Check Spam/Junk Folder: Sometimes, confirmation emails can end up in the spam folder. Check there for the email. 2. Resend Confirmation:... ⇲

Bryton Active does not allow login

Fix: 1. Reset Password: Use the 'Forgot Password' feature to reset your password and try logging in again. 2. Check Credentials: Ensure that you... ⇲

Storage issue

Limited route storage

Fix: 1. Delete Unused Routes: Go through your saved routes and delete any that you no longer need to free up space. 2. Export Routes: If possibl... ⇲

Customization issue

Inability to switch between metric and imperial units

Fix: 1. Check Settings: Go to the app settings and look for a units option. If available, switch between metric and imperial there. 2. Update th... ⇲

Freezing issue

Bryton Active freezes during pairing

Fix: 1. Restart Both Devices: Restart your iPhone and the Bryton device to clear any temporary glitches. 2. Ensure App is Updated: Make sure you... ⇲

Support issue

Customer service response delays

Fix: 1. Check FAQs: Look for answers in the app's FAQ section or online resources that may address your issue without needing to contact support.... ⇲

Uploads issue

Bryton Active fails to upload rides

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection before attempting to upload rides. 2. Restart the App: Close the... ⇲

Settings issue

Bryton Active forgets device settings

Fix: 1. Save Settings: After adjusting settings, look for a 'Save' option to ensure they are stored. 2. Update the App: Ensure you are using the... ⇲

Randomly changes user settings

Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as updates may fix bugs causing settings to change unexpectedly.... ⇲

Compatibility issue

Difficulty importing third-party routes

Fix: 1. Check File Format: Ensure that the routes you are trying to import are in a compatible format supported by Bryton Active. 2. Use Compati... ⇲

Limited compatibility with other apps

Fix: 1. Check Supported Apps: Look for a list of apps that are compatible with Bryton Active and use those for better integration. 2. Use Export... ⇲

Gameplay issue

Steep learning curve for new users

Fix: 1. Use Tutorials: Look for any available tutorials or guides within the app or online that can help you understand how to use it effectively... ⇲

UI issue

Bryton Active lacks intuitive user interface

Fix: 1. Explore Help Section: Use the help section of the app to understand how to navigate it better. 2. Provide Feedback: While I won't sugges... ⇲

Installation issue

Requires frequent reinstallation

Fix: 1. Clear Cache Regularly: Go to Settings > General > iPhone Storage > Bryton Active and select 'Offload App' to clear cache without losing d... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.5%

Neutral

4.1%

Bad experience

3.4%

~ from our NLP analysis of 467 combined software ratings.

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Private Data Bryton Active collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location