fix problems on LinkTo Health [iphone]

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—— Run into issues on LinkTo Health? Get help pending when official support gets back to you!

LinkTo Health
Info:
company: 深圳市琦沃智能科技有限公司
: http://king-wear.com
: king-wear.com
Chat with our AI-based LinkTo Health Support
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Network issue

Network issues reported despite connection

Fix: 1. Check your Wi-Fi or cellular data connection. Ensure you have a stable internet connection by testing other apps or websites. 2. Restart... ⇲

Does not maintain connection

Fix: 1. Ensure that both devices are within a reasonable distance from each other to maintain a strong Bluetooth connection. 2. Check for any in... ⇲
 
Notifications issue

Does not receive notifications

Fix: 1. Go to Settings on your iPhone, then Notifications. Find LinkTo Health and ensure that notifications are enabled. 2. Check the app settin... ⇲
 
Compatibility issue

Inconsistent pairing with smartwatch

Fix: 1. Ensure that both your iPhone and smartwatch are updated to the latest software versions. 2. Delete the existing pairing from both the iP... ⇲
 
Bugs issue

LinkTo Health disappears from phone

Fix: 1. Check if the app is hidden in a folder or on another home screen. Swipe through your home screens or search for the app using the search... ⇲
 
Settings issue

Watch interface changes to Chinese

Fix: 1. Check the language settings on your smartwatch. Go to the settings menu on the watch and look for language options. Change it back to you... ⇲
 
Syncing issue

LinkTo Health does not sync with specific smartwatch

Fix: 1. Verify that your smartwatch is compatible with the LinkTo Health app. Check the app's documentation or website for compatibility informat... ⇲
 
Support issue

No response from customer service

Fix: 1. Check the app for any FAQs or help sections that might provide answers to your questions. 2. Look for community forums or user groups on... ⇲

Limited language support in customer service

Fix: 1. Use translation tools or apps to help communicate your issues if you are facing language barriers. 2. Look for user forums or community... ⇲
 
UI issue

Cannot access readings on app

Fix: 1. Ensure that your smartwatch is properly connected and synced with the app. Check the connection status in the app settings. 2. Restart t... ⇲
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 what users are saying
Bad experience
52.2%

Good experience
34.8%

Neutral
13.0%

~ from our NLP analysis of 23 combined software ratings.

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 Private Data LinkTo Health collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • User Content
    • Diagnostics