fix problems on Einstein Bros Bagels [iphone]

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—— Run into issues on Einstein Bros Bagels? Get help pending when official support gets back to you!

Einstein Bros Bagels
Info:
company: Caribou Coffee Company, Inc.
: https://www.einsteinbros.com/contact
: www.einsteinbros.com
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Customization issue

Cannot leave notes for modifications or allergies

Fix: If the app does not allow you to leave notes, try using the 'Special Instructions' field if available during the checkout process. If this o... ⇲

Difficult to customize orders

Fix: If customization options are limited, try selecting the closest available option and then use any 'Special Instructions' field to specify yo... ⇲

No option for backup items

Fix: Since the app does not allow for backup items, consider making a list of alternative items you would like in case your first choice is unava... ⇲

Inability to edit orders

Fix: If you cannot edit your order after placing it, check if there is an 'Edit' option in the order summary section. If not, you may need to can... ⇲
 
Payments issue

Apple Pay consistently fails

Fix: First, ensure that your Apple Pay is set up correctly. Go to 'Settings' on your iPhone, select 'Wallet & Apple Pay', and check that your car... ⇲

Limited coupon redemption options

Fix: Check the app for any specific sections dedicated to promotions or coupons. If you find limited options, consider visiting the Einstein Bros... ⇲

Multiple charges for failed orders

Fix: If you notice multiple charges, check your bank statement and the app for any pending transactions. If you see duplicates, contact your bank... ⇲

Cannot use rewards selectively

Fix: If the app does not allow selective use of rewards, check if there are any settings in your account that might enable this feature. Sometime... ⇲

Limited payment method options

Fix: If you find the payment options limited, check if there are any updates available for the app that might add new payment methods. You can al... ⇲

No option to pay exact amount without preloading funds

Fix: If you want to pay the exact amount, consider using a credit or debit card instead of preloading funds. This allows you to pay the exact tot... ⇲
 
Bugs issue

Cart clears unexpectedly

Fix: To prevent your cart from clearing, ensure that you are logged into your account before adding items. If the app is crashing, try clearing t... ⇲

Free coffee promotion not functioning

Fix: If the free coffee promotion is not working, check the terms and conditions of the promotion to ensure you meet all requirements. Sometimes,... ⇲
 
Notifications issue

Unavailable items not communicated

Fix: To stay updated on item availability, regularly check the menu section of the app. If you notice an item is unavailable after adding it to y... ⇲
 
UI issue

Poorly designed interface

Fix: If you find the interface difficult to navigate, take some time to explore all sections of the app. Familiarizing yourself with the layout c... ⇲

Menu lacks clarity and organization

Fix: If the menu is unclear, try using the search function within the app to find specific items more easily. This can help you navigate the menu... ⇲
 
Loading issue

Einstein Bros Bagels frequently experiences loading issues

Fix: To resolve loading issues, try closing the app completely and reopening it. If that does not work, check your internet connection and switch... ⇲
 
Settings issue

No curbside pickup despite selection

Fix: If you selected curbside pickup but it is not available, double-check your location settings in the app to ensure you are within the service... ⇲
 
Updates issue

Inconsistent availability of menu items

Fix: To stay informed about menu item availability, regularly check the app or call the store to confirm if specific items are in stock before pl... ⇲
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 what users are saying
Good experience
96.6%

Bad experience
2.0%

Neutral
1.3%

~ from our NLP analysis of 75,752 combined software ratings.

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 Private Data Einstein Bros Bagels collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics