fix problems on LoJack Go [iphone]

—— Run into issues on LoJack Go? Get help pending when official support gets back to you!

LoJack Go

Info:

company: Spireon, Inc

: http://www.goldstargps.com/contact-us

: www.goldstarcms.com

Chat with our AI-based LoJack Go Support

🛠️ Common LoJack Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LoJack Go needs a major update

Fix: Check the App Store for any available updates for LoJack Go. Open the App Store, tap on your profile icon at the top right, scroll down to s... ⇲

Location updates are slow

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find LoJack Go, and set it to 'Always'... ⇲

Privacy issue

Inaccurate location tracking

Fix: Calibrate your device's GPS. Go to Settings > Privacy > Location Services > System Services and enable 'Compass Calibration'. This can help... ⇲

Notifications issue

Notifications are unreliable

Fix: Check notification settings for the app. Go to Settings > Notifications > LoJack Go and ensure that 'Allow Notifications' is enabled and tha... ⇲

Geofence alerts are not working

Fix: Ensure that geofencing is enabled in the app settings. Open LoJack Go, go to settings, and check if geofencing is turned on. If not, enable... ⇲

Inaccurate alerts about vehicle status

Fix: Check the app's settings to ensure that all notifications and alerts are configured correctly. Adjust any settings that may be causing inacc... ⇲

Crashes issue

LoJack Go freezes or crashes

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to view open apps, then swipe u... ⇲

Network issue

Real-time tracking is inconsistent

Fix: Verify that your device has a strong GPS signal. Avoid using the app in areas with poor reception, such as underground parking or dense urba... ⇲

UI issue

LoJack Go does not show trip details

Fix: Ensure that the app is set to record trips. Check the settings within the app to confirm that trip logging is enabled. OR If trip details... ⇲

LoJack Go does not display miles driven

Fix: Ensure that trip logging is enabled in the app settings. If it is, try logging out and back in to refresh the data. OR If the app still d... ⇲

Support issue

Issues with customer service response time

Fix: Utilize the app's FAQ or help section for common issues, which may provide quicker solutions without needing to contact customer service.... ⇲

Syncing issue

LoJack Go fails to track on multiple devices

Fix: Check if the app allows multiple device tracking under your account settings. Some apps may require you to set up each device separately.... ⇲

Settings issue

Error messages when changing settings

Fix: Restart the app after encountering an error. This can sometimes clear temporary glitches that cause error messages. OR If the error persi... ⇲

Features issue

Limited features for locking/unlocking doors

Fix: Check if there are any app updates that may add new features. Go to the App Store and look for updates for LoJack Go. OR Explore the app... ⇲

Bugs issue

LoJack Go does not work consistently

Fix: Regularly update the app and your iPhone's operating system to ensure compatibility and performance improvements. OR Clear the app's cach... ⇲

Installation issue

Requires frequent reinstallation

Fix: Check for any available updates for both the app and your iPhone's operating system, as updates can fix bugs that cause frequent reinstallat... ⇲