fix problems on XDP [iphone]

—— Run into issues on XDP? Get help pending when official support gets back to you!

XDP

Info:

company: System X Limited

: https://www.xdp.co.uk

: www.xdp.co.uk

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🛠️ Common XDP Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot log in to account

Fix: 1. Ensure you are using the correct username and password. Double-check for any typos or case sensitivity. 2. If you have forgotten your pas... ⇲

No email confirmation sent

Fix: 1. Check your spam or junk email folder to see if the confirmation email was filtered there. 2. Ensure that you entered the correct email ad... ⇲

Crashes issue

XDP crashes when creating an account

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Restart... ⇲

XDP fails to open consistently

Fix: 1. Restart your iPhone to refresh the system. 2. Check for any available updates for the app in the App Store and install them. OR 1. If... ⇲

UI issue

Unable to add delivery instructions

Fix: 1. Ensure that you are following the correct format for delivery instructions as specified in the app. 2. Check if there are any restriction... ⇲

Delivery instructions not accepted

Fix: 1. Review the delivery instructions you are trying to enter to ensure they meet the app's requirements. 2. If there are specific characters... ⇲

Account issue

No password reset option available

Fix: 1. Check the app's login screen for a 'Forgot Password' link. If it is not visible, try accessing the app's website to see if the option is... ⇲

Account authentication errors

Fix: 1. Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. 2. Clear the ap... ⇲