fix problems on Pingo [iphone]

—— Run into issues on Pingo ? Get help pending when official support gets back to you!

Pingo by Findmykids

Info:

company: LETEM LTD

: https://findmykids.org/faq

: findmykids.org

Chat with our AI-based Pingo Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Drains battery quickly

Fix: 1. Reduce the frequency of location updates: Go to the app settings and adjust the location tracking frequency to a less frequent interval.... »»

Sends excessive notifications

Fix: 1. Adjust notification settings: Open the Pingo app, go to settings, and customize the notification preferences to reduce the number of aler... »»

Privacy issue

Invasive privacy features

Fix: 1. Review app permissions: Go to Settings > Privacy > Location Services and adjust the permissions for Pingo. Set it to 'While Using the App... »»

Creepy listening capabilities

Fix: 1. Disable microphone access: Go to Settings > Privacy > Microphone and turn off access for Pingo if you find it unnecessary. 2. Review app... »»

Bugs issue

Inaccurate location tracking

Fix: 1. Ensure GPS is enabled: Go to Settings > Privacy > Location Services and make sure Location Services is turned on for Pingo. 2. Calibrate... »»

Generates false SOS alerts

Fix: 1. Check sensitivity settings: Look for sensitivity settings in the app and adjust them to reduce the likelihood of false alerts. 2. Educate... »»

Freezing issue

App freezes or malfunctions

Fix: 1. Update the app: Check for updates in the App Store. Keeping the app updated can fix bugs and improve performance. 2. Restart your iPhone:... »»

Security issue

Lacks trust-building features

Fix: 1. Set up regular check-ins: Encourage family members to use the check-in feature regularly to build trust and familiarity with the app. 2.... »»

Customization issue

Too restrictive for older kids

Fix: 1. Customize settings: Go into the app settings and adjust the restrictions based on the age and maturity of your child. 2. Gradual increase... »»

Compatibility issue

Not suitable for teenagers

Fix: 1. Discuss app usage: Have a conversation with teenagers about their needs and preferences for tracking apps, and consider their input when... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.6%

Bad experience

9.3%

Neutral

1.1%

~ from our NLP analysis of 6,978 combined software ratings.

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Private Data Pingo collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics