fix problems on CITY CYCLING [iphone]

—— Run into issues on CITY CYCLING? Get help pending when official support gets back to you!

CITY CYCLING

Info:

company: Klima-Bündnis Climate Alliance Alianza del Clima

: https://www.city-cycling.org

Chat with our AI-based CITY CYCLING Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Crashing on newest iOS when editing

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and check for updates. If an upd... »»

Wrong km values

Fix: 1. Check your app settings to ensure that the distance measurement units are set correctly. Go to the app settings and look for an option to... »»

Bugs issue

Double and triple entries

Fix: 1. Check if the app has a feature to merge duplicate entries. Look in the settings or help section of the app for options related to managin... »»

Useless app

Fix: 1. Review the app's features and ensure you are utilizing all available functionalities. Sometimes, users may overlook features that could e... »»

Manual entry required on website

Fix: 1. If manual entry is required, ensure you are logged into your account on the CITY CYCLING website. Navigate to the section for adding acti... »»

No change in performance after a year

Fix: 1. Review your app settings to ensure that you are using the latest features and updates. Sometimes, performance improvements are tied to sp... »»

Does not track at all

Fix: 1. Ensure that Location Services are enabled for CITY CYCLING. Go to Settings > Privacy > Location Services and make sure it is set to 'Whil... »»

Crashes issue

Total crashes

Fix: 1. Follow the same steps as for the crashing issue: ensure your iOS is up to date, clear the app's cache, and restart your device. 2. Check... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

100.0%

Bad experience

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~ from our NLP analysis of 33 combined software ratings.

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Private Data CITY CYCLING collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics