fix problems on City Barbeque [iphone]

​

—— Run into issues on City Barbeque? Get help pending when official support gets back to you!

City Barbeque
Info:
company: City Barbeque LLC
: https://www.citybbq.com
: www.citybbq.com
Chat with our AI-based City Barbeque Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Delivery time not accurately reflected

Fix: Check your internet connection to ensure it is stable. A poor connection can lead to delays in updating delivery times. If the issue persist... ⇲
 
Notifications issue

Curbside service notifications fail

Fix: Ensure that notifications are enabled for the City Barbeque app. Go to Settings > Notifications > City Barbeque and toggle on 'Allow Notific... ⇲
 
Customization issue

Order modifications not possible

Fix: If you need to modify an order, consider calling the restaurant directly to request changes before the order is processed. OR Place a new... ⇲
 
Payments issue

No tip option for delivery orders

Fix: If the app does not allow tipping, consider giving cash directly to the delivery driver upon receipt of your order. OR Check if there is... ⇲

Limited payment options

Fix: Check if you can link a different payment method in the app settings. Go to Settings > Payment Methods and add a new card or payment option.... ⇲
 
Performance issue

Inconsistent app performance

Fix: Ensure your app is updated to the latest version by checking the App Store for updates. Updates often fix bugs and improve performance. OR... ⇲
 
Accessibility issue

Lack of accessibility features

Fix: Use the iPhone's built-in accessibility features by going to Settings > Accessibility. Here, you can enable VoiceOver or Zoom to assist with... ⇲
 
Promotions issue

Missing discounts and promotions

Fix: Check the City Barbeque website or social media pages for current promotions, as they may not always be reflected in the app. OR Sign up... ⇲
 
Updates issue

Order status updates not real-time

Fix: Refresh the app periodically to check for updates on your order status. Sometimes, a simple refresh can provide the latest information. OR... ⇲
 
Crashes issue

City Barbeque crashes or freezes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the City Barbeque app off... ⇲
 
Discounts issue

Difficult to apply military discount

Fix: Check if the military discount can be applied at checkout. If not, consider calling the restaurant to inquire about how to apply the discoun... ⇲
 
Rewards issue

No barcode on receipt for rewards

Fix: Check if the app has a digital rewards card feature that can be scanned at the restaurant instead of a physical barcode. OR Keep your rec... ⇲
 
UI issue

Confusing user interface for new users

Fix: Take a few minutes to explore the app's features and layout. Familiarize yourself with the main sections like Menu, Orders, and Account. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
99.3%

Neutral
0.5%

Bad experience
0.2%

~ from our NLP analysis of 36,201 combined software ratings.

 Switch to these Alternatives:
BIBIBOP Rewards
Donatos Pizza
Graeter’s Ice Cream
Condado Tacos
Piada
Bob Evans
Frisch's Big Boy
LaRosa’s Pizzeria
United Dairy Farmers U-Drive
Hot Head Burritos

 Private Data City Barbeque collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics