fix problems on BetterMe [iphone]

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BetterMe: Health Coaching
Info:
company: BetterMe Limited
: https://betterme.world/contacts
: betterme.world
Chat with our AI-based BetterMe Support
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Customization issue

Difficult food logging

Fix: 1. Create a routine: Set a specific time each day to log your meals, making it a habit. 2. Use quick add: If available, use the quick add fe... ⇲

Inability to customize workout options

Fix: 1. Explore existing options: Check all available workout plans and see if any can be adjusted to better fit your needs. 2. Combine workouts:... ⇲

No option to make up missed workouts

Fix: 1. Create a flexible schedule: Plan your workouts in advance and allow for adjustments if you miss a session. 2. Use a calendar: Mark missed... ⇲

Lack of exercise modifications for different fitness levels

Fix: 1. Research modifications: Look online for modifications for specific exercises that may be too challenging. 2. Adjust intensity: If an exer... ⇲

Limited exercise variety

Fix: 1. Explore different categories: Check all categories of workouts available in the app to find new exercises. 2. Combine workouts: Mix and m... ⇲
 
Bugs issue

Inaccurate calorie tracking

Fix: 1. Double-check entries: Ensure that the food items you log are accurate and match the serving sizes. 2. Use a food scale: Weigh your food t... ⇲

Errors in meal recipes

Fix: 1. Verify ingredients: Double-check the ingredients and measurements in the recipes to ensure accuracy. 2. Modify recipes: If you find error... ⇲

Unresponsive app features

Fix: 1. Restart the app: Close and reopen the app to see if the features become responsive. 2. Clear app cache: Go to Settings > General > iPhone... ⇲
 
Support issue

Poor customer service

Fix: 1. Use in-app resources: Check the app for FAQs or help sections that may address your concerns. 2. Explore community forums: Look for user... ⇲

Lack of support for specific dietary needs

Fix: 1. Use custom food entries: Manually enter foods that fit your dietary needs into the app. 2. Research alternatives: Look for alternative fo... ⇲
 
UI issue

Confusing exercise transitions

Fix: 1. Familiarize with workouts: Spend some time reviewing the workout videos or descriptions to understand transitions better. 2. Practice tra... ⇲

Poor user interface for searching workouts

Fix: 1. Use filters: If available, use any filtering options to narrow down your search for workouts. 2. Familiarize with categories: Spend time... ⇲
 
Payments issue

Subscription issues and billing problems

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions to view your BetterMe subscription status and manage it. 2. Revie... ⇲
 
Syncing issue

Inconsistent workout tracking

Fix: 1. Manually log workouts: If the app fails to track a workout, log it manually to ensure your progress is recorded. 2. Use a workout journal... ⇲
 
Feedback issue

No clear feedback mechanism for workouts

Fix: 1. Keep a personal log: Maintain a workout journal to track your feelings and progress after each session. 2. Use a rating system: Create a... ⇲
 
Compatibility issue

Incompatibility with Apple Health

Fix: 1. Check settings: Go to Settings > Health > Data Access & Devices and ensure BetterMe is allowed to access your health data. 2. Sync manual... ⇲
 
Ads issue

Misleading promotional offers

Fix: 1. Read terms carefully: Always read the fine print of promotional offers to understand the terms and conditions. 2. Document offers: Keep a... ⇲
 
Notifications issue

No notification for exercise transitions

Fix: 1. Use a timer: Set a timer on your phone to alert you when it's time to transition between exercises. 2. Practice transitions: Familiarize... ⇲
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 what users are saying
Good experience
91.8%

Neutral
4.6%

Bad experience
3.5%

~ from our NLP analysis of 647,217 combined software ratings.

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 Private Data BetterMe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content

  Cost of Subscriptions
  1. BetterMe 1 Month Subscription: $19.99 Effective Workouts Program
  2. BetterMe Weight Loss (Weekly): $9.99 Effective Workouts and Nutrition Program
  3. BetterMe: $41.99 Effective Workouts and Nutrition Program
  4. 1-Month Workouts Plan: $14.99 Effective Workouts Program
  5. BetterMe Annual Subscription: $19.99 Effective Workouts Program
  6. BetterMe Monthly Subscription: $9.99 Effective Workouts and Nutrition Program
  7. Fat Loss Program. 3 days trial: $9.99 Fat Loss Program for problem areas
  8. BetterMe Monthly Subscription: $6.99 Effective Workouts Program
  9. BetterMe 1 Month Subscription: $9.99 Effective Workouts Plan
  10. BetterMe Weekly Subscription: $4.99 Effective Workouts Program