fix problems on Omo [iphone]

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—— Run into issues on Omo? Get help pending when official support gets back to you!

Omo: Healthy Weight Loss App
Info:
company: WELLTECH APPS LIMITED
: https://stay-on-track.io
: stay-on-track.io
Chat with our AI-based Omo Support
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Support issue

Poor customer service

Fix: Check the app for a FAQ or help section that may address common issues. This can often provide quicker solutions than waiting for customer s... ⇲

Unresponsive customer support

Fix: Try reaching out through different channels, such as social media or community forums, where the app may have a presence. Sometimes, respons... ⇲
 
Customization issue

Difficult meal logging process

Fix: Familiarize yourself with the app's interface by reviewing any tutorial or guide provided within the app. This can help streamline the loggi... ⇲

Lack of meal plan customization

Fix: Use the app's existing meal plans as a base and modify them manually to fit your dietary preferences. This can help create a more personaliz... ⇲
 
Features issue

Missing features like ketone and glucose tracking

Fix: Look for alternative apps that specialize in ketone and glucose tracking. You can use these apps alongside Omo to cover all your health trac... ⇲

Inability to log partial food servings

Fix: When logging food, try to estimate the portion size as accurately as possible and log it as a fraction of the total serving size. For exampl... ⇲

Limited workout options

Fix: Incorporate workouts from other fitness apps or websites that offer a wider variety of exercises. You can log these workouts manually in Omo... ⇲

No automatic shopping list

Fix: Create a manual shopping list based on the meals you plan to prepare for the week. Use a note-taking app or a physical notepad to keep track... ⇲

Limited educational content

Fix: Supplement your learning with external resources such as nutrition blogs, YouTube channels, or online courses that focus on healthy eating a... ⇲
 
Settings issue

Confusing subscription terms

Fix: Review the subscription details in the app's settings or account section. Take notes on the terms, including renewal dates and cancellation... ⇲
 
Notifications issue

No notification for trial expiration

Fix: Set a personal reminder on your phone or calendar a few days before the trial expiration date to evaluate whether you want to continue with... ⇲
 
Payments issue

High subscription costs

Fix: Evaluate the features you use most and consider whether a less expensive app might meet your needs. Research alternatives that offer similar... ⇲

Frustrating refund process

Fix: Familiarize yourself with the app's refund policy and document your purchase details. This can help streamline the process if you need to re... ⇲

Overpriced subscription without added value

Fix: Assess the features you use most and determine if they justify the subscription cost. If not, consider downgrading to a less expensive plan... ⇲
 
Freezing issue

Omo freezes during use

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them. OR Clear the app's... ⇲
 
Glitches issue

Misleading app description

Fix: Read user reviews and ratings on the App Store to get a better understanding of the app's actual features and performance before making a de... ⇲
 
Bugs issue

Errors in barcode scanning

Fix: Manually enter the nutritional information for items that fail to scan. This can help you keep accurate logs without relying solely on the b... ⇲
 
Performance issue

Inconsistent app performance

Fix: Regularly update the app to ensure you have the latest performance improvements and bug fixes. Check the App Store for updates. OR Restar... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.2%

Bad experience
6.6%

Neutral
6.1%

~ from our NLP analysis of 26,738 combined software ratings.

 Switch to these Alternatives:
Perfect Body - Meal planner
RH: Weight Loss and Fitness
Beyond Body
Joggo - Run Tracker & Coach
Organic Dance: Weight Loss App
Keto Cycle: Keto Diet App
Organic Fit: Women Weight Loss
Lumen - Metabolic Coach
G-Plans: Customized Nutrition
Lasta: Healthy Weight Loss

 Private Data Omo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Stay on Track Premium: $59.99 Premium Subscription
  2. 3 Months Premium: $29.99 Stay on Track 3 months Subscription
  3. 1 Month Premium: $19.99 Stay on Track 1 Month Subscription
  4. Premium bundle: $24.00 Custom exercise and meal plan
  5. 1 Year Premium: $29.99 Adds premium benefits to the free plan
  6. Lifetime access to guides: $29.99 Provides lifetime access to guides
  7. 1 Month Premium: $9.99 Adds premium benefits to the free plan
  8. 1 Month with Trial: $9.99 Premium subscription
  9. Lifetime access to guides: $19.99 Provides lifetime access to guides
  10. 3 Months Premium: $19.99 Adds premium benefits to the free plan