fix problems on Royal Caribbean International [iphone]

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—— Run into issues on Royal Caribbean International? Get help pending when official support gets back to you!

Royal Caribbean International
Info:
company: Royal Caribbean Cruises Ltd.
: https://secure.royalcaribbean.com/customersupport/contactUsOnline.do
: www.royalcaribbean.com
Chat with our AI-based Royal Caribbean International Support
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Bugs issue

Check-in process fails

Fix: 1. Ensure all required information is filled out: Double-check that you have entered all necessary details for check-in, including passenger... ⇲
 
Notifications issue

No push notifications for messages

Fix: 1. Check notification settings: Go to Settings > Notifications > Royal Caribbean and ensure that 'Allow Notifications' is turned on. Also, c... ⇲
 
UI issue

Inaccurate dining reservation options

Fix: 1. Verify reservation details: Check your reservation details directly through the app and compare them with your confirmation email or the... ⇲

Confusing navigation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its layout and where different features are loc... ⇲
 
Updates issue

Lack of timely updates for event information

Fix: 1. Refresh the event section: Close the app and reopen it to see if new updates appear. Sometimes, a refresh can bring in the latest informa... ⇲
 
Payments issue

No option to add credit card

Fix: 1. Check payment settings: Go to the app's settings or account section to see if there is an option to add payment methods. If not visible,... ⇲

Difficulty in making payments

Fix: 1. Check payment information: Ensure that all payment details entered are correct, including card number, expiration date, and CVV. 2. Resta... ⇲
 
Features issue

Missing features for Adventure Ocean details

Fix: 1. Check for updates: Ensure you have the latest version of the app, as missing features may be included in updates. 2. Explore the app thor... ⇲

Limited functionality for scheduling events

Fix: 1. Check for updates: Make sure the app is updated, as new features may be added in updates. 2. Use the website: If the app is limited, cons... ⇲

No ability to view cruise details

Fix: 1. Check your account: Ensure you are logged into the correct account associated with your cruise. Sometimes, details may not appear if logg... ⇲
 
Information issue

Vague Covid protocol information

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as Covid protocols may change frequently and updates may include new... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Royal Caribbean app, and offload it. Reinstalling can help improve p... ⇲
 
Instructions issue

No clear instructions for dining options

Fix: 1. Explore the app: Navigate through the dining section of the app to see if there are any hidden menus or options that provide instructions... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
2.7%

Neutral
2.1%

~ from our NLP analysis of 895,573 combined software ratings.

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 Private Data Royal Caribbean International collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Usage Data
    • Diagnostics