fix problems on Cameo [iphone]

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—— Run into issues on Cameo? Get help pending when official support gets back to you!

Cameo - Personal celeb videos
Info:
company: Baron App, Inc.
: https://www.cameo.com
Chat with our AI-based Cameo Support
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Video issue
Inconsistent video availability

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help load the latest content available. OR 2. Check celebrity profil... »»
 
Payments issue
Refund policy is unclear

Fix: 1. Review the app's terms and conditions: Go to the Cameo app settings or website to find the terms of service, which usually include refund... »»
Double charging on requests

Fix: 1. Check your payment method: Ensure that your payment method is not set to auto-recharge or has any pending transactions that could cause d... »»
Limited recourse for payment disputes

Fix: 1. Keep transaction records: Document all transactions and communications regarding payments. This can help if you need to dispute a charge... »»
 
Support issue
Customer service response is slow

Fix: 1. Use in-app support: Navigate to the help section within the app for quicker access to FAQs and support options. OR 2. Check social med... »»
Automated responses from support

Fix: 1. Be specific in your inquiries: When contacting support, provide detailed information about your issue to receive a more personalized resp... »»
 
Bugs issue
Technical issues with app functionality

Fix: 1. Restart your device: A simple restart can resolve many technical issues. Hold the power button and slide to power off, then turn it back... »»
Celebrities may not fulfill requests

Fix: 1. Set realistic expectations: Understand that not all requests may be fulfilled, and consider this when making a request. OR 2. Follow u... »»
 
Customization issue
No option to save favorites or wish list

Fix: 1. Use notes or reminders: As a workaround, create a note on your iPhone with the names of celebrities you want to save or follow. OR 2.... »»
Lack of filters compared to web version

Fix: 1. Use search terms: Instead of filters, use specific search terms to narrow down your results when looking for celebrities. OR 2. Access... »»
 
UI issue
Issues with comment section functionality

Fix: 1. Clear app cache: As mentioned earlier, clearing the cache can resolve many issues. Offload the app in iPhone Storage settings. OR 2. C... »»
 
Account issue
No clear process for account deletion

Fix: 1. Look for account settings: Navigate to the settings within the app to see if there is an option for account management or deletion. OR... »»
Inability to track booking history

Fix: 1. Check your email: Look for confirmation emails from Cameo regarding your bookings, which can serve as a record of your requests. OR 2.... »»
 
Audio issue
No audio on some talent videos

Fix: 1. Check device volume: Ensure that your iPhone's volume is turned up and not muted. Also, check if the app has its own volume control. OR... »»
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 what users are saying
Good experience
96.8%

Bad experience
2.6%

Neutral
0.6%

~ from our NLP analysis of 37,177 combined software ratings.

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 Private Data Cameo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Cameo Item ($2.99): $2.99 Your Cameo purchase
  2. Cameo Item ($4.99): $4.99 Your Cameo purchase
  3. Cameo Item ($54.99): $54.99 Your Cameo purchase
  4. Cameo Item ($9.99): $9.99 Your Cameo purchase
  5. Cameo Item ($1.99): $1.99 Your Cameo purchase
  6. Cameo Item ($0.99): $0.99 Your Cameo Purchase
  7. Cameo Item ($19.99): $19.99 Your Cameo purchase
  8. Cameo Item ($25.99): $25.99 Your Cameo purchase
  9. Cameo Item ($109.99): $109.99 Your Cameo purchase
  10. Cameo Item ($5.99): $5.99 Your Cameo purchase