fix problems on 1 Second Everyday Diary [iphone]

—— Run into issues on 1 Second Everyday Diary? Get help pending when official support gets back to you!

1 Second Everyday Diary

Info:

company: 1 Second Everyday, P.B.C.

: https://help.1se.co

: 1se.co

Chat with our AI-based 1 Second Everyday Diary Support

🛠️ Common 1 Second Everyday Diary Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

1 Second Everyday Diary crashes during saving

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2... ⇲

No landscape mode available

Fix: 1. Use the app in portrait mode as intended. If you prefer landscape, consider using a different app that supports landscape mode for video... ⇲

Settings issue

Limited features in free version

Fix: 1. Explore the app's features thoroughly to maximize what is available in the free version. Look for any hidden features or settings that ma... ⇲

Limited editing capabilities

Fix: 1. Use external video editing apps to enhance your clips before importing them into 1 Second Everyday Diary. Apps like iMovie or InShot can... ⇲

Video issue

Inability to choose video snippet

Fix: 1. Check the app settings to see if there is an option to select video snippets. Sometimes, this feature may be hidden in the settings menu.... ⇲

Loading issue

Long save times without progress indicator

Fix: 1. Ensure you have a stable internet connection, as slow connections can affect save times. Switch to Wi-Fi if possible. 2. Try saving smal... ⇲

Glitches issue

Frequent glitches and freezes

Fix: 1. Restart the app by closing it completely and reopening it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲

Updates issue

Removal of previously available features

Fix: 1. Familiarize yourself with the current features and adapt your usage accordingly. Check the app's help section for updates on new features... ⇲

Difficult to navigate after updates

Fix: 1. Take time to explore the updated interface. Familiarize yourself with new layouts and features by checking the app's help section or user... ⇲

Unclear update impacts on functionality

Fix: 1. Before updating, read the update notes in the App Store to understand what changes have been made. 2. After an update, explore the app t... ⇲

Payments issue

High subscription cost

Fix: 1. Evaluate the features you use most and determine if they justify the subscription cost. If not, consider using the free version or lookin... ⇲

Ads issue

Logo appears on videos

Fix: 1. Check if there is an option in the app settings to remove the logo, which may be available for premium users. 2. If the logo cannot be r... ⇲

Account issue

Loss of access to multiple clips per day

Fix: 1. Adjust your recording habits to focus on fewer clips per day, ensuring you capture the most meaningful moments. 2. Use the app's existin... ⇲

Audio issue

Inconsistent performance with music playing

Fix: 1. Ensure that the music app you are using is compatible with 1 Second Everyday Diary. Try using different music apps to see if performance... ⇲

UI issue

Complicated process to add snippets

Fix: 1. Review the app's help section for a step-by-step guide on adding snippets, as there may be shortcuts or tips available. 2. Practice the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.3%

Bad experience

2.9%

Neutral

1.8%

~ from our NLP analysis of 41,515 combined software ratings.

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Private Data 1 Second Everyday Diary collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Diagnostics
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

1SE Pro Yearly: $49.99 Try unlimited backup, projects, music, + more
1SE Pro Monthly: $9.99 Try unlimited backup, projects, music, + more
Unlimited Backup: $4.49 Get unlimited backup for your 1SE projects
1SE Pro Monthly: $9.99 Try unlimited backup, projects, music, + more
1SE Pro Monthly: $9.99 Try unlimited backup, projects, music, + more
Remove 1SE Watermark: $4.99 Export your videos without the 1SE watermark
Unlimited Backup: $4.49 Get unlimited backup for your 1SE projects
1SE Pro Yearly: $49.99 Unlimited backup, projects, music, + more
1SE Pro Monthly: $9.99 Try unlimited backup, projects, music, + more
1SE Pro Monthly: $9.99 Try unlimited backup, projects, music, + more