fix problems on Zip Printer [iphone]

—— Run into issues on Zip Printer? Get help pending when official support gets back to you!

Zip Printer

Info:

company: C&A Marketing, Inc.

: http://zinkproducts.com/support

: zinkproducts.com

Chat with our AI-based Zip Printer Support

🛠️ Common Zip Printer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Printing in portrait mode results in pixelation

Fix: Check the resolution settings in the app before printing. Ensure that the image resolution is set to at least 300 DPI for better quality. If... ⇲

Cannot move photos in print preview

Fix: Ensure that you are using the latest version of the app. If not, update the app through the App Store. Sometimes, bugs in older versions can... ⇲

Updates issue

Firmware update required to print

Fix: Check if your printer is connected to the same Wi-Fi network as your iPhone. If not, connect it and try printing again. Ensure that the prin... ⇲

Firmware update takes too long or fails

Fix: Ensure that your printer is connected to a stable Wi-Fi network. If the connection is weak, consider moving the printer closer to the router... ⇲

Inability to print without firmware update

Fix: Check if there is a way to bypass the firmware update by accessing the printer settings directly. Some printers allow printing in a limited... ⇲

Paper mismatch after firmware update

Fix: Check the printer settings to ensure that the correct paper size is selected. Sometimes, firmware updates can reset these settings to defaul... ⇲

Old app version instructions are outdated

Fix: Look for the latest user manual or help documentation on the app's official website or within the app itself, as this may provide updated in... ⇲

Crashes issue

Zip Printer crashes during firmware update

Fix: Before starting the firmware update, close all other apps running in the background to free up memory. This can help prevent crashes during... ⇲

Network issue

Zip Printer disconnects from printer

Fix: Check the Wi-Fi connection on both your iPhone and the printer. Ensure that both devices are connected to the same network and that the sign... ⇲

Zip Printer requires phone restart to connect

Fix: Instead of restarting your phone, try toggling the Wi-Fi off and on again. This can refresh the connection without needing a full restart.... ⇲

Zip Printer does not recognize printer

Fix: Ensure that the printer is powered on and connected to the same Wi-Fi network as your iPhone. Restart both devices to refresh the connection... ⇲

Inconsistent connectivity issues

Fix: Ensure that your Wi-Fi network is stable and has a strong signal. If possible, use a wired connection for the printer to avoid Wi-Fi issues.... ⇲

Customization issue

Collage feature has limited options

Fix: Explore third-party collage-making apps that offer more features and options. You can create your collage there and then import it back into... ⇲

Collage function distorts photos

Fix: Ensure that the images you are using for the collage are of high resolution. Low-resolution images can appear distorted when resized. OR... ⇲

Limited photo editing capabilities

Fix: Use a dedicated photo editing app to make more advanced edits before importing the images into Zip Printer for printing. OR Explore the a... ⇲

Bugs issue

Editing tools do not retain changes

Fix: After making edits, ensure you are saving the changes before exiting the editing tool. Look for a 'Save' or 'Apply' button. OR If the app... ⇲

Zip Printer saves edited photos with original names

Fix: After editing a photo, manually rename the file before saving it to avoid confusion with the original file. OR Check the app settings to... ⇲

UI issue

Zip Printer navigation is confusing

Fix: Familiarize yourself with the app by exploring each section. Look for a help or tutorial section within the app that may provide guidance on... ⇲

Slow issue

Slow app performance

Fix: Close any unnecessary background apps to free up memory on your iPhone. This can help improve the performance of the Zip Printer app. OR... ⇲

Printing issue

Cannot print if out of paper

Fix: Set up a notification system to alert you when paper is running low. This can help prevent situations where you are unable to print due to l... ⇲

Freezing issue