fix problems on SmartThings [iphone]

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SmartThings
Info:
company: Samsung Electronics Co., Ltd.
: https://www.smartthings.com/applink?action=contactUs
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Slow issue

Slow performance

Fix: 1. Clear app cache: Go to your iPhone's Settings > General > iPhone Storage. Find SmartThings and tap on it. If there's an option to 'Offloa... ⇲
 
Permissions issue

Location access required always

Fix: 1. Change location settings: Go to Settings > Privacy > Location Services. Find SmartThings and set it to 'While Using the App' instead of '... ⇲
 
Uploads issue

Inability to delete uploaded photos

Fix: 1. Check the photo management settings: Open the SmartThings app, go to the 'Gallery' or 'Photos' section, and look for an option to manage... ⇲

Limited picture upload options

Fix: 1. Check app settings: Look for any settings related to photo uploads in the SmartThings app. Ensure you are using the correct format and si... ⇲
 
Compatibility issue

Limited device integration

Fix: 1. Check for updates: Ensure that both the SmartThings app and your devices' firmware are up to date. Go to the App Store for app updates an... ⇲

Multiple conditions per device not supported

Fix: 1. Create separate routines: Instead of trying to set multiple conditions for one device, create multiple routines that each handle a specif... ⇲

Inability to use the app with certain TVs

Fix: 1. Check compatibility: Ensure that your TV model is compatible with SmartThings by checking the manufacturer's website or the SmartThings a... ⇲
 
Battery issue

Battery drain indicator inaccurate

Fix: 1. Calibrate the battery: Fully charge your device, then let it drain completely until it shuts off. Charge it back to 100% without interrup... ⇲
 
Settings issue

Home page resets to default

Fix: 1. Save your home page layout: After customizing your home page, ensure you save the layout if the app has a save option. This may prevent i... ⇲

Inability to mark filters as replaced

Fix: 1. Check the app settings: Look for a maintenance or filter management section in the SmartThings app where you can update the status of fil... ⇲

Lack of sensitivity adjustments for sensors

Fix: 1. Check sensor settings: In the SmartThings app, navigate to the settings for the specific sensor and look for sensitivity options. Adjust... ⇲
 
UI issue

No on-screen keyboard for TV

Fix: 1. Use the SmartThings app as a remote: Open the SmartThings app, select your TV, and use the remote feature to input text using your phone'... ⇲

Frustrating user interface

Fix: 1. Customize the dashboard: Go to the SmartThings app settings and customize your dashboard to prioritize the devices and features you use m... ⇲
 
Customization issue

No automation option for Art Mode

Fix: 1. Check for updates: Ensure that both the SmartThings app and your TV firmware are updated, as new features may be added in updates. 2. Use... ⇲

No widgets for quick control

Fix: 1. Add shortcuts to the home screen: On your iPhone, you can create shortcuts to specific devices or routines in SmartThings and add them to... ⇲
 
Crashes issue

SmartThings crashes during setup

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. Press and hold the power button, slide to power off, then turn it ba... ⇲
 
Notifications issue

Notifications not reliable

Fix: 1. Check notification settings: Go to Settings > Notifications > SmartThings and ensure that notifications are enabled. Adjust the alert sty... ⇲
 
Logs issue

No proper log of actions

Fix: 1. Use the activity feed: Check if the SmartThings app has an activity feed or log feature that tracks actions taken within the app. This ma... ⇲
 
Loading issue

Endless loading when connecting devices

Fix: 1. Check your Wi-Fi connection: Ensure your iPhone is connected to a stable Wi-Fi network. If the connection is weak, try moving closer to t... ⇲
 
Network issue

Inconsistent device status

Fix: 1. Refresh device status: In the SmartThings app, pull down on the device list to refresh the status of all devices. This can help update an... ⇲

Difficulties connecting to existing devices

Fix: 1. Ensure compatibility: Check that the devices you are trying to connect are compatible with SmartThings. Refer to the SmartThings website... ⇲
 
Security issue

Intrusion alerts without acknowledgment

Fix: 1. Check alert settings: Go to the SmartThings app settings and review the alert settings for your security devices. Ensure that alerts are... ⇲
 
Updates issue

SmartThings requires constant updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' to ensure SmartThings updates automatically when new versio... ⇲
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Bad experience
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 Private Data SmartThings collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics