fix problems on Bwell Health [iphone]

—— Run into issues on Bwell Health? Get help pending when official support gets back to you!

Bwell Health

Info:

company: BYTECH NY, INC.

: http://www.bytechintl.com/contact

Chat with our AI-based Bwell Health Support

🛠️ Common Bwell Health Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Blood pressure and oxygen data do not sync with Apple Health

Fix: 1. Open the Bwell Health app on your iPhone. 2. Go to the settings or account section of the app. 3. Look for an option that says 'Sync with... ⇲

Goal weight settings are unrealistic

Fix: 1. Open the Bwell Health app and navigate to the weight settings. 2. Adjust your goal weight to a more realistic figure based on your person... ⇲

Permissions issue

Requires app to be open for measurements

Fix: 1. Check if there are any settings in the Bwell Health app that allow background activity. 2. Go to your iPhone Settings > Bwell Health and... ⇲

Uploads issue

Inconsistent data uploads

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart the Bwell... ⇲

UI issue

Historical data visibility issues

Fix: 1. Check if there is a filter or date range setting in the app that may be limiting the visibility of historical data. 2. Adjust the setting... ⇲

Background color makes data hard to read

Fix: 1. Check the app settings for any theme or color options. 2. If available, switch to a lighter or darker theme that may improve readability.... ⇲

Privacy issue

No option to delete incorrect measurements

Fix: 1. Check the app for an 'Edit' or 'Manage Measurements' option. 2. If available, select the incorrect measurement and look for a delete opti... ⇲

Registration issue

Registration screens are confusing

Fix: 1. Take your time to read each field and instruction carefully during registration. 2. If you encounter confusion, try writing down the info... ⇲

Bugs issue

Trends display incorrectly

Fix: 1. Ensure that the app is updated to the latest version by checking the App Store. 2. Restart the app to refresh the data display. 3. Check... ⇲

Blood pressure data recorded twice

Fix: 1. Check the app for any settings that may allow you to merge duplicate entries. 2. If duplicates are present, manually delete one of the en... ⇲

Inaccurate body fat and muscle percentage readings

Fix: 1. Ensure that you are using the device correctly according to the manufacturer's instructions. 2. Take measurements at the same time of day... ⇲

Data is often inconsistent and unreliable

Fix: 1. Ensure that you are following the correct procedures for taking measurements as outlined in the app or device manual. 2. Take multiple re... ⇲

Bwell Health frequently logs users out

Fix: 1. Check your internet connection to ensure it is stable. 2. Go to iPhone Settings > Bwell Health and toggle off 'Background App Refresh' an... ⇲

Network issue

Bluetooth connection issues

Fix: 1. Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. 2. Restart both your iPhone and the device you are tryi... ⇲

Compatibility issue

Limited device compatibility

Fix: 1. Check the app's documentation or website for a list of compatible devices. 2. If your device is not listed, consider using a compatible d... ⇲

Bwell Health does not support certain devices

Fix: 1. Refer to the app's official website or documentation for a list of supported devices. 2. If your device is not supported, consider using... ⇲

Updates issue

No manual update option for BP and blood oxygen

Fix: 1. Check the app settings to see if there is an option to manually input data. 2. If not available, keep a manual log of your measurements u... ⇲