fix problems on Dave [iphone]

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—— Run into issues on Dave? Get help pending when official support gets back to you!

Dave: Fast Cash & Banking
Info:
company: Dave, Inc
: https://support.dave.com/
: dave.com
Chat with our AI-based Dave Support
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Payments issue

Limited cash advance amounts

Fix: 1. Review your account status: Ensure your account is in good standing, as this can affect the cash advance limits. 2. Increase your income... ⇲

Inability to reschedule repayment dates

Fix: 1. Check the app settings: Look for any options in the app settings related to repayment schedules. Some apps allow you to adjust settings b... ⇲

High fees for expedited transfers

Fix: 1. Evaluate transfer options: Before selecting expedited transfers, check if standard transfers meet your needs, as they may have lower fees... ⇲

Subscription fees without clear benefits

Fix: 1. Review subscription details: Check the app for a breakdown of subscription benefits to understand what you are paying for. 2. Evaluate y... ⇲

Inconsistent cash advance availability

Fix: 1. Check eligibility: Ensure your account is in good standing and that you meet any requirements for cash advances. 2. Monitor your usage:... ⇲
 
Registration issue

Technical difficulties with paycheck registration

Fix: 1. Double-check your information: Ensure that all entered information is accurate, including your bank details and employment information.... ⇲
 
Account issue

Issues with identity verification

Fix: 1. Ensure proper lighting: When taking photos for verification, ensure you are in a well-lit area to improve image quality. 2. Use clear im... ⇲
 
UI issue

Confusing user interface for advance requests

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Use help resources:... ⇲

Automatic tips prompt can be misleading

Fix: 1. Review settings: Check the app settings to see if there is an option to disable automatic tips or adjust the percentage. 2. Be mindful d... ⇲
 
Support issue

Lack of customer support contact options

Fix: 1. Check the app for help sections: Look for any help or support sections within the app that may provide answers to common questions. 2. U... ⇲
 
Bugs issue

Recurring bugs after app updates

Fix: 1. Clear app cache: Go to your iPhone settings, find the Dave app, and clear the cache or data to resolve potential bugs. 2. Restart your d... ⇲

Errors in displaying account balances

Fix: 1. Refresh the app: Close and reopen the app to refresh the data displayed. 2. Check your internet connection: Ensure you have a stable int... ⇲
 
Compatibility issue

Limited integration with external payment apps

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may improve integration with other services. 2. Explor... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
3.2%

Neutral
1.9%

~ from our NLP analysis of 710,528 combined software ratings.

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 Private Data Dave collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics