fix problems on 3PLUS ELITE [iphone]

—— Run into issues on 3PLUS ELITE? Get help pending when official support gets back to you!

3PLUS ELITE

Info:

company: 3Plus International

: http://www.3plususa.com/support/

: www.3plususa.com

Chat with our AI-based 3PLUS ELITE Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Fix: Double-check your login credentials. Make sure that you are entering the correct email and password. If you have forgotten your password, us... »»

9% of users had this problem

App frequently logs users out

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and mobile data... »»

15% of users had this problem

Account issue

Inability to reset password via email

Fix: Ensure that you are checking the correct email inbox, including the spam or junk folder, for the password reset email. Sometimes, these emai... »»

Syncing issue

App does not sync data properly

Fix: Make sure that Bluetooth is enabled on your iPhone and that the app has permission to access Bluetooth. Go to Settings > Bluetooth and ensur... »»

Bugs issue

Step counter is inaccurate

Fix: Calibrate the step counter by walking a known distance and comparing the app's count to your actual steps. If there is a discrepancy, check... »»

Sleep mode does not work

Fix: Check the sleep settings within the app. Make sure that sleep tracking is enabled and that you have set the correct sleep schedule in the ap... »»

Messages issue

No option to respond to messages

Fix: Check the app settings to see if there are any options for message responses. If not, consider using the app for notifications only and resp... »»

Compatibility issue

App does not support Apple Health integration

Fix: Check if there is an option within the app settings to enable Apple Health integration. If available, enable it to sync your data with Apple... »»

Network issue

App fails to connect to the watch

Fix: Ensure that your watch is charged and turned on. Restart both your iPhone and the watch to refresh the connection. OR Unpair and then re-... »»

Crashes issue

App crashes or freezes

Fix: Update the app to the latest version. Go to the App Store, search for 3PLUS ELITE, and install any available updates. This can fix bugs that... »»

Support issue

Lack of user-friendly manual or instructions

Fix: Check the app's settings or help section for any available guides or FAQs. Sometimes, these resources are included within the app itself.... »»

No customer support response

Fix: Check the app for any available help or support sections that may provide answers to common questions or issues. OR Look for user communi... »»

Updates issue

App updates cause functionality issues

Fix: If an update causes issues, try rolling back to a previous version if possible. This may involve uninstalling the app and reinstalling an ol... »»

Battery issue

Heart rate monitor drains battery quickly

Fix: Reduce the frequency of heart rate monitoring in the app settings. If the app allows you to adjust how often it checks your heart rate, set... »»

Customization issue

Limited notification customization

Fix: Explore the app settings for notification options. Some apps allow you to customize notifications for different activities or alerts. Adjust... »»

Features issue

No location tracking for lost watch

Fix: Check if the app has a feature for locating the watch. If it does, ensure that location services are enabled for the app in your iPhone sett... »»