fix problems on Plato [iphone]

—— Run into issues on Plato? Get help pending when official support gets back to you!

Plato: Fun Multiplayer Games

Info:

company: Plato Team Inc

: https://www.platoapp.com/faq

: www.platoapp.com

Chat with our AI-based Plato Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Games take too long to load

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if loading times improve. You can also restart your router if... »»

16% of users had this problem

App frequently lags or freezes

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... »»

14% of users had this problem

Registration issue

Inability to change email address for registration

Fix: Log into your account and navigate to the settings or profile section. Look for an option to update your email address. If not available, co... »»

Privacy issue

Excessive censorship in chat

Fix: Familiarize yourself with the chat guidelines provided in the app. Adjust your language and topics of conversation to align with these guide... »»

Bots in chat rooms

Fix: Avoid engaging with bots by identifying their patterns (e.g., repetitive responses) and focusing on conversations with real players. OR R... »»

Unclear community guidelines leading to bans

Fix: Review any available community guidelines or FAQs within the app to understand the rules better and avoid potential bans. OR Engage with... »»

No option to report inactive players

Fix: Use the chat feature to communicate with other players about inactive participants and strategize on how to handle them during games. OR... »»

Players can be muted without explanation

Fix: Review the community guidelines to understand potential reasons for being muted and adjust your behavior accordingly. OR Engage with othe... »»

Gameplay issue

Players often leave live games

Fix: Try to join games during peak hours when more players are online, which may reduce the likelihood of players leaving mid-game. OR Conside... »»

Games can feel rigged

Fix: Take breaks between games to avoid frustration and come back with a fresh perspective. This can help you enjoy the game more. OR Analyze... »»

Lack of turn-based options for some games

Fix: Look for alternative games within the app that offer turn-based play, or explore other apps that specialize in turn-based games. OR Engag... »»

Limited game variety

Fix: Explore other apps or platforms that offer a wider range of games to supplement your gaming experience. OR Participate in community discu... »»

Customization issue

No option to filter by language

Fix: Join language-specific groups or forums outside the app to find players who speak your language and arrange games with them. OR Use in-ga... »»

Limited ability to change profile picture

Fix: Check the app settings for any options related to profile customization. If limited, consider using a generic avatar that represents you unt... »»

No option for curve control in table soccer

Fix: Experiment with different angles and speeds when playing to find a workaround for curve control. OR Look for tutorials or guides from exp... »»

Notifications issue

Inconsistent notifications on iOS

Fix: Check your notification settings for the app. Go to Settings > Notifications > [App Name] and ensure notifications are enabled and set to yo... »»

Network issue

Difficulty joining crowded game rooms

Fix: Try joining games during off-peak hours when there are fewer players, increasing your chances of getting in. OR Use the 'refresh' feature... »»

UI issue

Inability to see wins or game history

Fix: Check the app settings for any options related to game history or statistics. If unavailable, consider keeping a personal log of your games.... »»

Account issue

Frequent account recovery issues

Fix: Ensure your recovery email and phone number are up to date in the app settings to facilitate easier recovery. OR Use a password manager t... »»

Security issue

Cheating tools used by some players

Fix: Focus on improving your own skills and strategies rather than worrying about others. This can enhance your gaming experience. OR Engage w... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.5%

Bad experience

3.7%

Neutral

2.8%

~ from our NLP analysis of 245,885 combined software ratings.

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Private Data Plato collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

1,000 Coins: $0.99 1,000 Plato Coins
5,500 Coins: $4.99 5,500 Plato Coins
10 Pips: $0.99 10 Pips
12,500 Coins: $9.99 12,500 Plato Coins
12,500 Coins: $2.99 12,5000 Coins Limited Time Offer
35,000 Coins: $24.99 35,000 Plato Coins
50 Pips: $4.99 50 Pips
200,000 Coins: $99.99 200,000 Plato Coins
85,000 Coins: $49.99 85,000 Plato Coins
Starter Pack: $2.99 Starter Pack Consumable Bundle