fix problems on Rave [iphone]

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—— Run into issues on Rave? Get help pending when official support gets back to you!

Rave - Watch Party
Info:
company: Rave Media, Inc.
: https://rave.io/contact.html
: rave.io
Chat with our AI-based Rave Support
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UI issue

Cannot see friends' reactions

Fix: 1. Ensure that your friends have the latest version of the Rave app installed. 2. Check your app permissions to ensure that Rave has access... ⇲
 
Privacy issue

Location feature exposes user location

Fix: 1. Go to Settings > Privacy > Location Services and find Rave. Change the setting to 'While Using the App' or 'Never' to limit location acce... ⇲
 
Crashes issue

Frequent force quits during streaming

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2. Close oth... ⇲

Rave crashes on startup

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Ensure that your iPhone's iOS is up to date by going to Settings > General > Softwa... ⇲
 
Login issue

Inability to log back into streaming services

Fix: 1. Check your internet connection and ensure it is stable. 2. Clear the app's cache by going to Settings > General > iPhone Storage > Rave >... ⇲
 
Messages issue

Chat messages do not show for other users

Fix: 1. Ensure that all users are using the latest version of the app. 2. Check your internet connection to ensure it is stable. OR 1. Log out... ⇲
 
Compatibility issue

Cannot watch TV series on Netflix

Fix: 1. Ensure that you are logged into your Netflix account within the Rave app. 2. Check if the specific series is available for streaming in y... ⇲

No support for Disney+ or HBO

Fix: 1. Check if there are any updates or announcements regarding support for these services within the app. 2. Use the official Disney+ or HBO a... ⇲
 
Customization issue

No option to skip intro and credits

Fix: 1. Manually fast forward through the intro and credits using the playback controls. 2. Check if there are any settings within the app that a... ⇲

No shuffle feature for playlists

Fix: 1. Manually rearrange the playlist to create a random order. 2. Use a different app that supports shuffle and share the playlist in Rave.... ⇲

Next episode must be manually selected each time

Fix: 1. Check if there is an option in the app settings to enable autoplay for the next episode. 2. Use the official streaming service app to wat... ⇲
 
Syncing issue

Friends list does not update correctly

Fix: 1. Refresh the friends list by pulling down on the screen in the friends section. 2. Log out of the app and log back in to refresh your acco... ⇲
 
Audio issue

Microphone volume not balanced with video

Fix: 1. Adjust the microphone volume settings within the app if available. 2. Check your device's overall volume settings and ensure that the app... ⇲
 
Account issue

Requires sign-in through social media accounts

Fix: 1. Check if there is an option to create an account using an email address instead of social media. 2. If you prefer not to use social media... ⇲
 
Registration issue

Inability to create in-app accounts

Fix: 1. Ensure you are using the latest version of the app. 2. Check for any app permissions that may be blocking account creation. OR 1. Try... ⇲
 
Settings issue

No voiceover accessibility for blind users

Fix: 1. Enable VoiceOver on your iPhone by going to Settings > Accessibility > VoiceOver and turning it on. 2. Explore the app to see if it respo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.9%

Bad experience
9.9%

Neutral
4.2%

~ from our NLP analysis of 90,389 combined software ratings.

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 Private Data Rave collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Monthly Subscription: $1.99 Monthly subscription to Rave Premium
  2. Biannual Subscription: $9.99 Biannual subscription to rave premium
  3. Yearly Subscription: $14.99 Yearly subscription to Rave Premium