fix problems on AUTODOC [iphone]

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—— Run into issues on AUTODOC? Get help pending when official support gets back to you!

AUTODOC: buy quality car parts
Info:
company: Autodoc SE
: http://www.autodoc.co.uk/services/mobile-app
Chat with our AI-based AUTODOC Support
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Updates issue

Limited selection of parts compared to old version

Fix: 1. Use the search function: Try using specific keywords or part numbers in the search bar to find the parts you need. 2. Check filters: Ens... ⇲

Missing parts in app compared to website

Fix: 1. Refresh the app: Close and reopen the app to refresh the data. 2. Check for updates: Ensure you have the latest version of the app insta... ⇲
 
Customization issue

Cannot order different directional rotors

Fix: 1. Check compatibility: Ensure that the rotors you are trying to order are compatible with your vehicle model. Use the vehicle identificatio... ⇲
 
Payments issue

Long refund process

Fix: 1. Review the refund policy: Familiarize yourself with the refund policy outlined in the app or website to understand the expected timeline.... ⇲

Coupon system adds unexpected delivery charges

Fix: 1. Review coupon terms: Before applying a coupon, read the terms and conditions to understand any restrictions or additional charges that ma... ⇲

Lack of order delivery timeline before charging

Fix: 1. Review order summary: Before finalizing your order, check the order summary for any estimated delivery dates provided. 2. Use tracking:... ⇲
 
Bugs issue

Inaccurate shipping time estimates

Fix: 1. Check shipping options: Review the shipping options available during checkout to see if there are faster shipping methods you can select.... ⇲
 
Account issue

Inability to manage vehicle information in account

Fix: 1. Update your profile: Go to your account settings in the app and ensure that all vehicle information is entered correctly. If there are no... ⇲
 
UI issue

Links send users in loops

Fix: 1. Clear app cache: As mentioned earlier, clearing the app cache can help resolve looping issues. 2. Restart the app: Close the app complet... ⇲
 
Support issue

Confusing return process

Fix: 1. Read the return policy: Familiarize yourself with the return policy provided in the app or website to understand the steps involved. 2.... ⇲
 
Notifications issue

No notification of Expert Check completion

Fix: 1. Check notification settings: Ensure that notifications for the AUTODOC app are enabled in your iPhone settings. Go to Settings > Notifica... ⇲
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 what users are saying
Good experience
90.4%

Bad experience
5.8%

Neutral
3.7%

~ from our NLP analysis of 2,841 combined software ratings.

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 Private Data AUTODOC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics