fix problems on Orchyd [iphone]

—— Run into issues on Orchyd? Get help pending when official support gets back to you!

Orchyd: Period Tracker & OBGYN

Info:

company: Orchyd

: https://www.orchyd.com/pages/contact

: orchyd.com

Chat with our AI-based Orchyd Support

🛠️ Common Orchyd Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Orchyd can be buggy and laggy

Fix: 1. Restart the App: Close the Orchyd app completely by swiping it away from the app switcher. Then, reopen it to see if performance improves... ⇲

Notifications may not work or be timely

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Orchyd and ensure that notifications are enabled. Make sure that 'Allow Not... ⇲

Syncing issue

Logged products may clear out when closing the app

Fix: 1. Save Progress Regularly: Make it a habit to save your logged products before closing the app. Look for a 'Save' or 'Done' button after lo... ⇲

Orchyd sometimes logs users out

Fix: 1. Check for App Updates: Ensure you are using the latest version of Orchyd, as updates may resolve login issues. 2. Clear App Cache: Uninst... ⇲

Customization issue

No option to track birth control removal

Fix: 1. Use Custom Notes: If the app does not have a specific feature for tracking birth control removal, use the notes or custom entry feature t... ⇲

Limited options for logging pregnancies or previous pregnancies

Fix: 1. Use Custom Notes: If the app does not provide sufficient options, use the notes feature to log details about pregnancies manually. 2. Cre... ⇲

Account issue

Inability to reset password

Fix: 1. Use the 'Forgot Password' Feature: On the login screen, look for a 'Forgot Password?' link. Follow the prompts to reset your password via... ⇲

Notifications issue

Issues with medication reminders not popping up

Fix: 1. Check Reminder Settings: Go to the app settings and ensure that medication reminders are enabled. 2. Check Notification Permissions: Ensu... ⇲

Freezing issue

Orchyd freezes on initial profile information screen

Fix: 1. Restart the App: Close the app completely and reopen it to see if it resolves the freezing issue. 2. Clear App Data: If possible, clear t... ⇲

Messages issue

Text feature with AI doctor may not function

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as the AI feature may require it to function properly. 2. Restar... ⇲