—— Run into issues on BARD ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure you are connected to Wi-Fi or cellular data. If the connection is stable, try restarting the app. I... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Make sure Siri is enabled and properly set up on your device. Go to Settings > Siri & Search and check that 'Listen for 'Hey Siri'' and 'Pre... ⇲
Fix: Ensure that your wireless headset is fully charged and properly connected to your iPhone. Go to Settings > Bluetooth and check if the headse... ⇲
Fix: Check the volume level on both the app and your device. Sometimes, static can occur if the volume is too high. Lower the volume and see if t... ⇲
Fix: Check if the volume control is enabled in the app settings. Open the BARD app, go to Settings, and look for volume control options. Make sur... ⇲
Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If storage is low,... ⇲
Fix: To delete downloaded books, go to your library in the BARD app, swipe left on the book you want to delete, and tap 'Delete'. If this does no... ⇲
Fix: Check if the speed adjustment feature is enabled in the app settings. Go to Settings in the BARD app and ensure that speed adjustment is tur... ⇲
Fix: Ensure that VoiceOver is enabled on your device. Go to Settings > Accessibility > VoiceOver and toggle it on. Test the app again to see if n... ⇲
Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage > BARD Mobile > Offload App, then reinstall it. This can help r... ⇲
Fix: Check the app settings to see if there are any audio enhancement options available. If not, consider using a third-party audio equalizer app... ⇲
Fix: Check if there are any language settings in the app. Go to Settings and look for language options. If none are available, consider using the... ⇲
Fix: Check if there are any genre filters in the app settings. If not, try using the search function to find books by entering specific genres ma... ⇲
Fix: Familiarize yourself with any new features or changes by checking the app's help section or user guide. This can help you adapt to the new i... ⇲
Fix: Ensure that you are using a strong, unique password that meets the app's security requirements. Avoid using easily guessable passwords. OR... ⇲
Fix: Ensure that you are entering all required fields correctly. Double-check for any typos or missing information in the login form. OR If th... ⇲
Fix: Check the app's policy on device logins. Some apps limit the number of devices that can be logged in simultaneously. Ensure you are not exce... ⇲
Fix: If the app freezes, try force-closing it by swiping up from the bottom of the screen and swiping the BARD app off the screen. Then, reopen t... ⇲
Fix: Ensure that your internet connection is stable. If the connection is weak, it may cause token verification failures. Try switching to a diff... ⇲