fix problems on Norton Password Manager [iphone]

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Norton Password Manager
Info:
company: Gen Digital Inc.
: http://community.norton.com/t5/Other-Mobile-Products/Welcome-to-the-Other-Mobile-Products-board/td-p/922743
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Network issue
Server communication errors during login

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try switching net... »»
 
Login issue
PIN entry rejection leading to timeouts

Fix: Make sure you are entering the correct PIN. If you have forgotten it, use the 'Forgot PIN' option to reset it. This will help avoid timeouts... »»
Inconsistent password saving prompts

Fix: Check the app settings to ensure that the password saving feature is enabled. Go to Settings > Passwords and ensure that 'Save Passwords' is... »»
Issues with Touch ID functionality

Fix: Ensure that Touch ID is enabled in the app settings. Go to Settings > Security and check if Touch ID is turned on. If not, enable it and try... »»
Problems with auto-populating logins

Fix: Ensure that the auto-fill feature is enabled in the app settings. Go to Settings > Auto-fill and make sure it is turned on for the browsers... »»
Difficulty in switching off biometric login

Fix: Go to the app settings and look for the 'Security' section. Here, you should find an option to disable biometric login. Toggle it off to swi... »»
Confusing login process with multiple passwords

Fix: Consolidate your passwords by using a single master password for your vault. This will simplify the login process and reduce confusion. OR... »»
Frequent login prompts for approval

Fix: Check the app settings for session timeout options. If available, increase the session duration to reduce the frequency of login prompts.... »»
 
Account issue
Vault password reset leads to data loss

Fix: Before resetting your vault password, ensure you have a backup of your passwords. You can export your passwords to a secure file. Go to Sett... »»
Limited support for multiple entries with similar URLs

Fix: When saving passwords, ensure that you are naming each entry distinctly. Use unique identifiers in the title to differentiate between simila... »»
Inability to recover vault password

Fix: If you have set up recovery options, use them to reset your vault password. Check the app settings for recovery options and follow the promp... »»
 
Crashes issue
App crashes on iPad and iPhone

Fix: Make sure your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates, as com... »»
 
Settings issue
Lack of straightforward package offerings

Fix: Review the app's features and determine which ones you use most. This can help you decide if you need a premium package or if the free versi... »»
 
Support issue
High volume service requests lead to delays

Fix: Check the app's help section for common issues and solutions. Many problems may have documented fixes that you can implement without waiting... »»
Limited customer support effectiveness

Fix: Utilize the app's FAQ section for self-help. Many common issues are addressed there, which can save you time and frustration. OR Engage w... »»
 
Compatibility issue
Inconsistent performance across devices

Fix: Ensure that the app is updated on all devices. Go to the App Store on each device and check for updates to ensure you are using the latest v... »»
 
Glitches issue
Glitches during app usage

Fix: Try restarting the app. Close it completely and then reopen it to see if the glitches persist. This can often resolve temporary issues. OR... »»
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 what users are saying
Good experience
87.2%

Bad experience
8.5%

Neutral
4.3%

~ from our NLP analysis of 31,653 combined software ratings.

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 Private Data Norton Password Manager collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics