fix problems on Desertcart [iphone]

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—— Run into issues on Desertcart? Get help pending when official support gets back to you!

desertcart
Info:
company: Desert Cart Trading FZE
: https://www.desertcart.com/faq
: www.desertcart.com
Chat with our AI-based desertcart Support
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Bugs issue

Inconsistent product availability

Fix: 1. Set up notifications: Use the app's notification feature to alert you when specific products are back in stock. This can help you stay up... ⇲

Delayed delivery times

Fix: 1. Track your order: Use the tracking feature in the app to monitor your order's status. This can provide insights into any delays. OR 2.... ⇲

Inaccurate pricing information

Fix: 1. Refresh the app: Sometimes, prices may not update in real-time. Close and reopen the app to refresh the data. OR 2. Report discrepanci... ⇲
 
Support issue

Poor customer service responsiveness

Fix: 1. Use in-app support: Access the help section within the app for FAQs or chat support, which may provide quicker responses than email. OR... ⇲

Generic responses from customer support

Fix: 1. Be specific in your queries: When contacting support, provide detailed information about your issue to receive more tailored responses.... ⇲
 
Glitches issue

Glitches in navigation and filtering

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. This can often resolve temporary issues. OR 2.... ⇲
 
Payments issue

Unexpected charges after purchase

Fix: 1. Review your order summary: Before finalizing your purchase, carefully check the order summary for any additional charges or fees. OR 2... ⇲

Lack of transparency in shipping charges

Fix: 1. Review shipping policies: Check the app's shipping policy section to understand how charges are calculated before making a purchase. OR... ⇲
 
Registration issue

Difficulty in account creation

Fix: 1. Check your internet connection: Ensure you have a stable internet connection while trying to create an account, as poor connectivity can... ⇲
 
Customization issue

Limited sorting and filtering options

Fix: 1. Use search keywords: Instead of relying solely on filters, try using specific keywords in the search bar to find products more effectivel... ⇲
 
Account issue

Referral program restrictions

Fix: 1. Review the terms: Check the app's referral program terms and conditions to understand any restrictions that may apply to your account.... ⇲
 
Slow issue

Slow app performance

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up space, which can improve app p... ⇲
 
UI issue

Confusing category organization

Fix: 1. Use the search function: Instead of navigating through categories, use the search bar to directly find the products you need. OR 2. Pr... ⇲
 
Login issue

Issues with OTP verification

Fix: 1. Check your phone number: Ensure that the phone number linked to your account is correct and can receive SMS messages. OR 2. Request a... ⇲
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 what users are saying
Good experience
86.2%

Bad experience
11.3%

Neutral
2.5%

~ from our NLP analysis of 1,008 combined software ratings.

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 Private Data desertcart collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics