fix problems on Ingles Markets [iphone]

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—— Run into issues on Ingles Markets? Get help pending when official support gets back to you!

Ingles Markets
Info:
company: Ingles Markets, Incorporated
: https://shop.ingles-markets.com/contactus
: shop.ingles-markets.com
Chat with our AI-based Ingles Markets Support
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Payments issue

Does not save payment information

Fix: Manually enter your payment information each time, and ensure you select the option to save it if prompted during checkout. If this option i... ⇲

No option to save credit card info

Fix: Use a digital wallet like Apple Pay if the app supports it, as this can streamline the payment process without needing to save credit card i... ⇲
 
UI issue

Difficult to navigate categories

Fix: Familiarize yourself with the layout of the app. Spend some time exploring each category to understand where items are located. This can hel... ⇲

No aisle information for items

Fix: If aisle information is not available, consider asking store staff for assistance when you arrive. They can guide you to the correct aisle f... ⇲

Ingles Markets is not user-friendly for non-curbside users

Fix: Familiarize yourself with the app's features by exploring each section. This can help you understand how to use it effectively for in-store... ⇲
 
Search issue

Inaccurate search results

Fix: Try using different variations of the product name or brand when searching. This can help yield better results. OR If you consistently ge... ⇲

No autocomplete feature in search

Fix: Try typing out the full name of the product instead of relying on autocomplete. This can help ensure you find the exact item you're looking... ⇲

Inconsistent item availability in search

Fix: Check the store's inventory online or call the store directly to confirm item availability before placing your order. OR Consider visitin... ⇲

Does not recognize similar item names

Fix: Be specific in your search terms. Instead of searching for 'snack', try searching for 'potato chips' or the specific brand name. OR If yo... ⇲
 
Account issue

Cannot edit account information within the app

Fix: Log into your account on the Ingles Markets website using a browser. Most account management features are more accessible on the website tha... ⇲

Requires re-entering personal information multiple times

Fix: Check if there is an option to save your personal information in the app settings. If available, enable this feature to reduce the need for... ⇲
 
Settings issue

Limited same-day pickup hours

Fix: Plan your orders in advance and select a pickup time that fits within the available hours. Consider scheduling your orders for the next day... ⇲

No option to turn off substitutions for entire order

Fix: Review your order before finalizing it and manually remove any substitutions if they are suggested. This can help ensure you receive only th... ⇲
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 what users are saying
Good experience
93.7%

Neutral
3.6%

Bad experience
2.7%

~ from our NLP analysis of 7,763 combined software ratings.

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 Private Data Ingles Markets collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Usage Data