fix problems on Offtop [iphone]

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—— Run into issues on Offtop? Get help pending when official support gets back to you!

Offtop: Music Studio
Info:
company: Deep Thought LLC
: http://offtop.com
: offtop.com
Chat with our AI-based Offtop Support
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Audio issue

Inability to choose microphone input

Fix: 1. Check the app settings for audio input options. Open Offtop, go to settings, and look for microphone input settings to see if you can sel... ⇲

No volume control for input and monitoring

Fix: 1. Check the app settings for any audio preferences. Open Offtop and look for volume control options in the settings menu. 2. Use the physi... ⇲

Cannot import audio multiple times in a session

Fix: 1. Check if there are any limitations in the app regarding audio imports. Review the app's documentation or help section for guidance. 2. T... ⇲

Playback issues with tracks

Fix: 1. Check your device's volume settings and ensure that the app is not muted. Use the physical volume buttons to adjust. 2. Restart the app... ⇲
 
Customization issue

Limited editing tools

Fix: 1. Familiarize yourself with the existing editing tools in Offtop. Explore the app's user guide or help section to understand how to use the... ⇲

Limited beat selection

Fix: 1. Explore any available updates or expansions within the app that may offer additional beats. Check the app store for any add-ons. 2. Cons... ⇲
 
Glitches issue

Glitches after updates

Fix: 1. Clear the app's cache if possible. Go to the app settings and look for an option to clear cache or data. 2. Restart your iPhone after an... ⇲
 
Support issue

Email support link not functional

Fix: 1. Check your internet connection to ensure you are online. 2. Try accessing the support link from a different browser or device to see if... ⇲
 
Payments issue

Subscription issues with access

Fix: 1. Verify your subscription status in the App Store. Go to Settings > [your name] > Subscriptions and check if your Offtop subscription is a... ⇲

High subscription costs for basic features

Fix: 1. Review the subscription options available in the app. Sometimes, there are different tiers that may offer more affordable plans. 2. Look... ⇲
 
Loading issue

Tracks not loading

Fix: 1. Ensure you have a stable internet connection if the tracks are cloud-based. Test your connection by browsing other apps or websites. 2.... ⇲
 
Features issue

Missing features like Undo and Redo

Fix: 1. Check the app's settings or user guide to see if there are any hidden options for enabling these features. 2. Use the available editing... ⇲
 
Security issue

Hacked accounts leading to lost songs

Fix: 1. Change your password immediately to secure your account. Use a strong, unique password that combines letters, numbers, and symbols. 2. E... ⇲
 
Notifications issue

Notifications not reflecting actual activity

Fix: 1. Check your notification settings in the app. Go to Offtop settings and ensure notifications are enabled. 2. Restart your iPhone to refre... ⇲
 
UI issue

Crowns not showing on songs

Fix: 1. Ensure you are logged into your account properly. Log out and log back in to refresh your profile. 2. Check for any updates to the app t... ⇲
 
Login issue

Invalid login errors

Fix: 1. Double-check your login credentials for accuracy. Ensure that you are entering the correct email and password. 2. Reset your password if... ⇲
 
Bugs issue

Previous recordings not being overwritten

Fix: 1. Check the app settings to see if there is an option to enable overwriting of recordings. 2. Manually delete the previous recording befor... ⇲
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 what users are saying
Good experience
91.4%

Bad experience
4.7%

Neutral
3.9%

~ from our NLP analysis of 3,903 combined software ratings.

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 Private Data Offtop collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. OffTop Pro (Monthly): $9.99 Access to all OffTop Pro features
  2. OffTop Pro (Annual): $49.99 Access to all OffTop Pro features
  3. 10 Beats / Month: $9.99 10 Beat unlocks per month
  4. 3 Beats / Month: $5.99 3 Beat unlocks per month
  5. 20 Beats / Month: $14.99 20 Beat unlocks per month
  6. 10 Credits: $9.99 Credits used to purchase commercial licenses
  7. 100 Credits: $49.99 Credits used to purchase commercial licenses
  8. 50 Credits: $34.99 Credits used to purchase commercial licenses