fix problems on OSN+ [iphone]

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—— Run into issues on OSN+? Get help pending when official support gets back to you!

OSN+
Info:
company: Anghami
: https://support.osnplus.com
: osnplus.com
Chat with our AI-based OSN+ Support
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Login issue

Login issues despite strong wifi

Fix: Check if the app is up to date. Go to the App Store, search for OSN+, and see if there is an update available. If so, install it and try log... ⇲

Frequent sign-outs from the app

Fix: Check if your app is updated to the latest version. Go to the App Store and update if necessary, as updates often fix bugs. OR Try loggin... ⇲
 
Syncing issue

Progress in episodes not saved

Fix: Ensure that you are logged into the same account each time you use the app. If you have multiple accounts, progress may not sync across them... ⇲
 
Bugs issue

Scrubbing functionality regression on Apple TV

Fix: Check for any available updates for the OSN+ app on your Apple TV. Go to the App Store, select Updates, and install any updates for OSN+. Th... ⇲
 
Customization issue

No option for multiple user profiles

Fix: If multiple profiles are not supported, consider creating different accounts for each user. This way, each user can have their own viewing h... ⇲

No 'My List' feature for favorites

Fix: If 'My List' is not available, consider using the 'Continue Watching' feature to keep track of shows you want to watch next. OR You can a... ⇲

No quick rewind/fast-forward feature

Fix: Use the standard rewind/fast-forward buttons if available on the playback screen. If not, consider using the scrubbing feature to navigate t... ⇲

No option to remove watched shows from 'Continue Watching'

Fix: Check if there is an option in the settings to manage your 'Continue Watching' list. Some apps allow you to remove items from this list. O... ⇲

Inability to add more than 20 titles to 'My List'

Fix: If you reach the limit, consider removing titles that you no longer wish to keep in 'My List' to make space for new ones. OR Keep track o... ⇲
 
UI issue

Poor user interface and navigation

Fix: Familiarize yourself with the app layout. Spend some time exploring the menus and options to find the content you want more easily. OR Lo... ⇲

Primitive and non-intuitive GUI

Fix: Take some time to explore the app's features and layout. Sometimes, spending a little time can help you become more familiar with the interf... ⇲
 
Crashes issue

Playback errors and app crashes

Fix: Try closing the app completely and reopening it. Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe up on... ⇲
 
Account issue

Misleading cancellation process

Fix: Review the cancellation process in the app settings. Make sure you follow the steps outlined there to avoid confusion. OR If you encounte... ⇲
 
Network issue

Inconsistent streaming quality

Fix: Check your internet connection speed using a speed test app. If your speed is low, consider resetting your router or contacting your ISP for... ⇲

Frequent service interruptions

Fix: Check the app's official social media pages or website for any announcements regarding service outages or maintenance. OR If interruption... ⇲
 
Compatibility issue

Issues with casting to TV

Fix: Ensure that both your iPhone and the TV are connected to the same Wi-Fi network. This is crucial for casting to work properly. OR Restart... ⇲

OSN+ does not support Picture-in-Picture

Fix: If Picture-in-Picture is not supported, consider using the app in split-screen mode if your device allows it, or look for alternative apps t... ⇲

Inconsistent device usage limits

Fix: Check the app's settings for any options related to device limits. If there are none, consider using the app on fewer devices to avoid issue... ⇲
 
Payments issue

Payment plan selection screen issues

Fix: Try clearing the app cache or reinstalling the app to see if that resolves the issue with the payment plan selection screen. OR If the is... ⇲

No support for credit card payments

Fix: Check if there are alternative payment methods available in the app, such as PayPal or mobile payment options. OR If credit card payments... ⇲
 
Settings issue

Subtitle settings not saved

Fix: Check if there is an option to save subtitle settings in the app. If not, you may need to adjust them each time you start a new video. OR... ⇲

No option for streaming quality settings

Fix: Check the app settings for any options related to video quality. If there are none, the app may automatically adjust based on your connectio... ⇲
 
Search issue

Limited search functionality

Fix: Try using different keywords or phrases when searching for content. Sometimes, using specific titles or genres can yield better results. O... ⇲
 
Audio issue

Audio and video sync issues

Fix: Try restarting the app and the device to see if that resolves the sync issue. Sometimes, a simple restart can fix playback problems. OR I... ⇲
 
Loading issue

OSN+ fails to load content on Apple TV

Fix: Restart your Apple TV and try loading the app again. Sometimes, a simple restart can resolve loading issues. OR Check for updates for bot... ⇲
 
Glitches issue

Glitches during streaming

Fix: Try lowering the video quality settings if available, as this can help reduce glitches during playback. OR Ensure that your internet conn... ⇲
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 what users are saying
Good experience
83.1%

Bad experience
11.3%

Neutral
5.6%

~ from our NLP analysis of 19,986 combined software ratings.

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WATCH IT: Drama,Movies

 Private Data OSN+ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Standard monthly plan: $11.00 Get a rich library of premium series & movies
  2. Premium monthly plan: $14.99 Your favorite shows in the highest quality
  3. Standard yearly plan : $109.99 Get a rich library of premium series & movies
  4. Standard with ads monthly plan: $6.99 Get a rich library of premium series & movies
  5. Premium yearly plan: $149.99 Your favorite shows in the highest quality