A. 1. Use the app to turn off the scooter: Ensure you are using the app correctly to turn off the scooter at the end of your ride. 2. Check for updates: Ensure you have the latest version of the app, as updates may improve functionality. 3. Restart the app: If you encounter issues, close and reopen the app to refresh its functionality.

B. 4. Provide feedback: Use the app’s feedback feature to suggest adding a backup option for turning off scooters. 5. Document issues: Keep a record of any issues you encounter with turning off scooters for future reference.