A. 1. Use in-app support: Access the help or support section within the app for FAQs and troubleshooting tips. 2. Check online resources: Visit Lime’s website for additional support resources or community forums where users share solutions. 3. Be patient: Response times may vary, so allow some time for customer service to get back to you.

B. 4. Use social media: Reach out to Lime’s social media accounts for quicker responses to your inquiries. 5. Document your issue: Keep a record of your issue and any correspondence with customer service for future reference.