fix problems on Avira [iphone]

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—— Run into issues on Avira ? Get help pending when official support gets back to you!

Avira Mobile Security
Info:
company: Avira Holding
: https://www.avira.com/support
: www.avira.com
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Support issue

Customer support is lacking

Fix: 1. Utilize the in-app help section or FAQ to find answers to common questions. 2. Check the Avira website for user guides and troubleshootin... ⇲
 
Payments issue

Subscription issues unresolved

Fix: 1. Check your subscription status by going to the app's settings and looking for the subscription section. Ensure that your payment method i... ⇲

High price for limited functionality

Fix: 1. Review the features included in your subscription and determine if you are utilizing all of them. If not, consider downgrading to a more... ⇲
 
Loading issue

Scan gets stuck

Fix: 1. Restart the app and try running the scan again. 2. Ensure that your device has enough storage space available, as low storage can cause s... ⇲
 
Network issue

VPN disrupts internet access

Fix: 1. Disconnect the VPN and check your internet connection. If it works without the VPN, try reconnecting the VPN. 2. Change the VPN server lo... ⇲
 
Installation issue

Inability to delete the app

Fix: 1. Press and hold the app icon until it starts to wiggle, then tap the 'X' to delete it. 2. If that doesn't work, go to Settings > General >... ⇲
 
Updates issue

Outdated email references in system

Fix: 1. Update your email address in the app settings if you have changed it. 2. Check your account settings on the Avira website to ensure your... ⇲
 
Customization issue

Limited color scheme

Fix: 1. Explore the app settings to see if there are any themes or color options available to customize the appearance. 2. Provide feedback throu... ⇲
 
Compatibility issue

Avira fails to detect outdated iOS

Fix: 1. Ensure that your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Restart the app after u... ⇲
 
Bugs issue

Intuitive detection issues

Fix: 1. Ensure that the app is updated to the latest version, as updates often include improvements to detection algorithms. 2. Restart the app t... ⇲
 
Account issue

Multiple accounts causing confusion

Fix: 1. Log out of all accounts and log back into the one you wish to use. 2. Keep a record of your account details to avoid confusion in the fut... ⇲
 
Messages issue

No text message filtering

Fix: 1. Check the app settings to see if there are any options for text message filtering that may need to be enabled. 2. If the feature is not a... ⇲
 
Search issue

Difficulty in locating subscription

Fix: 1. Go to the app settings and look for a subscription or account section where your subscription details should be listed. 2. Log into your... ⇲
 
Freezing issue

Avira freezes during use

Fix: 1. Restart your device to clear any temporary glitches that may be causing the app to freeze. 2. Ensure that your app is updated to the late... ⇲
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 what users are saying
Good experience
80.9%

Bad experience
13.4%

Neutral
5.7%

~ from our NLP analysis of 4,232 combined software ratings.

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 Private Data Avira collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Identity & Web Protection: $5.49 Checks for email leaks and malicious URLs
  2. Pro+Unlimited VPN+Spam Caller: $29.99 PRO + Unlimited VPN & Spam Caller
  3. Identity & Web Protection: $14.99 Checks whether your account was breached
  4. Pro: Identity & Web Protection: $5.49 Checks for email leaks and malicious URLs
  5. Ultimate Security - Pro + VPN: $22.99 Includes all Pro functionality+unlimited VPN
  6. Prime Mobile Trial: $22.99 Includes all Pro functionality+unlimited VPN
  7. Identity & Web Protection: $14.99 Checks whether your account was breached
  8. Pro+Unlimited VPN+Spam Caller: $34.99 Unlimited VPN,Pro,Spam Caller Protection
  9. Identity & Web Protection: $1.99 Checks for email leaks and malicious URLs
  10. Ultimate Security - Pro + VPN: $3.49 Includes all Pro functionality+unlimited VPN